Avada Email Marketing & SMS

Im just new so not sure about the performance of the app, however super customer service from Candace!!!! Just what you need as being new apps can be difficult to navage at the start.

This app is undoubtedly the best all-in-one marketing tool I've come across in the last 3 years of running an online business and I have used several of them, mostly using Mailchimp up until now, and this app is leaps ahead in terms of its functionality, built it ready to go flows and SMS. Also, the customer support received by Jasmine was 10/10 she has amazing and is a real asset. So far I'm very happy with everything.

设置方便，能很有效的提醒访问者进行信息表单的填写。同时也有人随时协助帮助设置软件，不付费也能使用大部分的功能。之前遇到商店主题更新导致活动弹窗失效，只要联系一下工作人员他们就很快解决好了，非常感谢工作人员Lydia的协助

The team at Avada is awesome, I was having issues with importing contacts and adding them to a flow, I was at the point of unisntalling the app as I was really frustrated due to the app limitation. But the team stepped in and found a solution to the problem. Thank you guys.

Daisy was great! very helpful! Avada is easy to use once you get some assistance. Will continue using

My experience with AVADA's customer service has been extra ordinary. Jasmine clarified my queries about what is wrong with the automation I have set up and she helped me rectify the issues. She also helped me set up another workflow very quickly. She recommended some good practises that will help my business. This has been by far one of the top customer service experience with my online store. Thank you team AVADA and Jasmine.

Very useful app. Easy to use, good support. Prakash was super helpful and offered fast and quick solutions.

Exceptional Service and Prompt Response! Thanks Hana !

I recently had the pleasure of experiencing Hana's outstanding service and remarkable speed of response. I cannot express enough how grateful I am for the exceptional assistance I received from her. She went above and beyond to ensure my needs were met promptly and efficiently, and I couldn't be happier with the outcome.

From the moment I reached out to Hana, her professionalism and dedication were evident. She responded to my inquiries promptly, addressing all my concerns with great attention to detail. Her knowledge and expertise in the matter were truly impressive, and she guided me through the process with utmost clarity.

What sets Hana apart is not only her expertise, but also her remarkable commitment to customer satisfaction. She made me feel valued as a customer and genuinely cared about my experience. Her friendly and approachable demeanor made it easy for me to communicate and ask questions, and she always responded in a timely manner, ensuring that I never felt left in the dark.

Furthermore, Hana's efficiency and speed in handling my requests were truly commendable. She wasted no time in providing the necessary information, taking action, and resolving any issues that arose along the way. Her proactive approach and attention to detail were instrumental in ensuring a smooth and hassle-free experience.

Overall, I cannot speak highly enough of Hana and the exceptional service she provided. Her commitment to customer satisfaction, combined with her prompt response and expertise, made my experience truly remarkable. If you are looking for top-notch service and a professional who truly cares, I highly recommend reaching out to Hana. Thank you, Hana, for going above and beyond to assist me—I greatly appreciate it!

Esther was great and the app is really useful. Reccomend for people who aren't great with tech as they have a customer support team!

The customer support "Candace" is very helpful! The app work smoothly and the support helped me fix the issue immediately right after I contacted them and inform them about the problem.