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I've received support from Jazmine and Esther and they were both really nice and helpful. They were able to help me resolve some little issues I had with the app. As of right now, the app is really good.
User friendly and Abby was so so helpful with a couple of questions I had when contacting customer support
He's the best! The free plan is already very interesting ... The PRO plan is also the cheapest I have found and the best "Cost x Benefit". 5 stars
Your works are really motivated AVADA to keep up our works better. We are so happy that you found the app is valuable for your shop. Hopefully, you see can share more good results in the future with us.
And if you need a helping hand using it, feel free to contact us anytime.
Best regards,
Rainy from AVADA
Good Email Marketing app :) -----------------------------------------------------------------------------------------
After trying 8 different email & popup apps, I landed on Avada. As business owners, it's not just about the app features, but the service as well.
Here's what I picked and like Avada:
- I can set it up on my phone
- They have email templates included
- Simple interface
- Takes care of the emails and pop up, and automation I needed. No need to have any other app for that
- 1000+ contacts from the getgo in the free plan;and even more if you contact them.
Today I had a special request to accommodate my site needs. Something that I wasn't able to find with any other apps. So when it came time for me to contact Avada to explain my request, I wasn't expecting it to be an easy thing. As a matter of fact, 3 lively ladies ended up helping me; and Hanna got it all done! She understood my request and was very professional. She knew exactly what she needed from me to get it done...and Voilá! All done! I couldn't thank her enough because I know she had to work some magic!
Thank you so much for making the email & optin stuff easy!
Sono senza parole... quest'app è fantastica!! Il supporto merita 200 stelle!!
Grazie a Jasmine ho risolto alcuni problemi dovuto alla mia non dimestichezza con l'app, e grazie allo sviluppatore Dev che ha aggiustato il popup nel mio sito. Esistono ancora persone buone e pazientose. Saluti da Italia.
That was my pleasure to support you. I hope you have a great experience with our app and support. If you need further assistance, feel free to connect us via chat on the app. I am always willing!
Best,
Jasmine from AVADA
Great Support from team to help with enable popup on shopify store very good app for promotional popups
I have used Avada's APP in different stores; it is rich in functions and easy to use, thanks to Jasmine for her patient guidance.
Estou achando incrivel a ferramenta, muito completa com várias opções. Acredito que irá otimizar bastante o meu e-commerce
So far soo good. Hana has been excellent - quick, responsive and super helpful. Can't fault the customer service!