Avada Email Marketing & SMS , 1.724 recensies
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Avada has literally the best apps on the app store, I believe they are a must-have for your store as they are so easy to use and the customer support is just awesome. I needed help and Esther was super fast to respond and helped me out in literally 2 minutes. I always know I can count on the people at Avada, thank you truly!
Jasmine is a pro! Very quick response and easy understanding of what I need. I need a pop-up window with coupons on my landing page and to automate the customer list to Shopify. Perfect done! Maybe I still want to learn about other functions like connecting WhatsApp or Facebook in the future. Thanks for Jasmine again.
The experience of this application is very good, because every time I encounter difficulties, someone will help me at any time. Special thanks to "Lydia” and ”Tony" for their help, which helped me solve the problem of pop-up windows in the activity bar.
It's amazing and saves me lots of time! Their people is nice, when I connect with them for not farmilier with code to change the size of forms on mobile, they help me to do that! You will also like this app.
Very good application, support responds quickly and helps resolve issues!
Great customer service with Abby and Lydia. Highly Recommend this app.
Great app with quick & friendly support, Esther was just awesome in helping us understand better how to navigate the app and benefit from it more!
Ava Email is easy to operate and allows for automation and email subscription pop-ups. It makes my website more complete. But when I hit a small snag in the design section, Liz was able to solve my problem quickly! Thanks to Liz being able to solve my problem, I was able to design my popup in no time.
Does not work, no support, no refund!
I wanted to try a new email marketing tool. At first sight avada looked great. It turned out to be a time consuming mistake.
The tool does not work, all my campaigns have an open rate below 3%. With my other tool it was still 40%.
The import of contacts I had to do completely alone, because the technical team has never answered several times over days. you can always reach someone in live chat but they can not help. I have tried it for two weeks. the emails are not sent, opening rates extremely low. I cancelled the tool (within 30 days of my first purchase). They advertise a refund within the first 30 days. Submitted the refund request 2/3 weeks ago. they said 3-5 days. I still haven't received a single response from the refund team. once the live chat claimed it was only possible in the first 30 days, which is the case for me.
In the end, I have invested several weeks of time and money for a tool that does not work. I have never received a response from the refund. the main thing is to settle the money. I have now waited a really long time for a solution and never write reviews. but if I never come to a solution despite multiple letters then I now at least write my honest experience.
Better stay with the big reputable email marketing providers.
I'm pretty happy about this app, they charge less than any other email and SMS marketing apps but they have all the features you need. Sometimes there are small bugs but they are very responsive, the support is 24/7 online chat which is AWESOME. Esther solved a problem for me that other support wasn't able to solve. Highly recommend