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Hi, am Humphrey from Topbrandluxuries, and is the first time i use your service, and most importantly i would like to recomment one of your support team by the name of HANA, the lady gave me the support i was not expecting, she was so helpful, its like she was constantly monitoring and seeing the problems, i am going thru, and every problem i had, she would offer to fix it on my behalf apart from letting me do it myself.. i wish all the team member could be like her and be so supportive, i was actually confused with everything, but she made it easy for me. 5 stars goes to HANA
This is definitely the best app for email marketing, very easy to use, lots of tools, good price and amazing support, thank you Emily!
I really appreciate Audrey so much. She has been incredibly helpful and thoughtful in assisting me with my needs. Her excellent customer service has made my experience with Avada Email Marketing truly outstanding!
Discovering the app and the ecommerce world. The app even in the free version allows me to do my work done so far. Esther from the support took her time to answers to all my questions with speed with exemple. I really appreciate the app so far.
So far I haven't had any problems and support was quick to help me to a little hiccup I had :)!
Hana helped me with everything, fast response time, she did the task also fast, just super nice service
Abby was incredibly helpful in setting up my email automation and marketing. She made everything simple and straightforward, and I couldn't be happier with the outcome. I highly recommend her for anyone needing assistance with email marketing app.
I am new to Avada, however, my experience so far has been excellent. The support I have received from the team is fantastic. Support is very quick to response and I couldn't be happier with their service. A big thanks to both Nolan and Lydia from Avada!
Awesome experience! We're using this to send our newsletter and it's working amazingly. No spam folder, easy to use and data driven.
Recently had to reach out to support and Hana's assistance was perfect. She even submitted a request to the development team for a future functionality.
Received good and fast help from "Emily".
No long waiting times for help, but quick and good assistance directly (within 1 minute) via chat.