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The app is pretty straight forward and is pretty user friendly if you don't have a lot of experience with marketing and website pop ups. If you do run into an issue a quick chat with the support team will help fix that in no time!
Shout out to Hana who helped sort an issue in super speed and was really friendly!
Great support !! Thank you Tiana for helping me with the popup set up. I'm looking forward to seeing results.
So far so great! I had an issue and Jasmine quickly and patiently helped me out/ resolved the issue (it was a technical thing on my end).
Wow, really fast chat support, on a SUNDAY! Also, the rep noticed that I may be using a package that wasn't the best for me and made a recommendation that is saving us money monthly. Great support, highly recommend!
Absolutely amazed by the stellar customer support from Audrey and Toby! Their responses were not only incredibly fast but also exceptionally helpful, guiding me through every step with ease. It's rare to encounter a team that's both this efficient and genuinely caring. Highly recommend their service to anyone looking for top-notch support! ❤️ #SpeedySupport #HelpfulHeroes
Very good app. I want to thank Audrey from Avada Email marketing & SMS for explaining how to work with this application and helping me with the settings. really appreciate the help. Thank you so much
I wanted to take a moment to express my heartfelt gratitude for the outstanding support provided by Avada. Whenever I've reached out, they've been ready to assist, day or night. Their dedication to customer service is truly remarkable, and I've been consistently amazed by their level of support. A special shoutout to Lydia and Prakash for their exceptional assistance and genuine care. Thank you for going above and beyond to ensure customer satisfaction!
Great so far. Responsive & helpful, even to someone who's learning on the job.
Amazing team. Always working so hard to help out. Love this company
Subject: Avada for Email Marketing – Impressive App, Exceptional Team!
I'd like to express my enthusiasm once again for Avada for Email Marketing, and this time, I want to highlight the truly impressive dedication of the staff.
Avada not only exceeded my expectations as an Email Marketing app but also set a benchmark when it comes to customer support. When I encountered technical challenges, the response from the support team was not only swift but also exceptionally professional and supportive.
The Avada team demonstrated not only technical expertise but also remarkable friendliness and willingness to help. The communication was not only concise but also focused on genuinely assisting me as a user and ensuring that my concerns were fully addressed.
This personal touch in customer service is rare these days and sets Avada apart from other apps for me. It's reassuring to know that behind the technology are real people who care about the satisfaction of their users.
Overall, I can highly recommend not only the app but especially the staff at Avada for their outstanding support. Their dedication and expertise have truly made my experience with the app unforgettable. Kudos to the entire team!