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Candace provided some great service. For Candace, i can provide 5 stars, but for Avada i will put 4 stars. Only because for the time being as i wish to use the software more before really providing a 5 star review.
Hello,
Thank you so much for your review on our app.
I would like to have a more in-depth conversation to discuss how we can help you make the best use of the app and clear any confusion left. I sent you a follow-up email, please open your mailbox to get our message.
Best regards,
Daisy
It's fine. You can get help form the support anytime you need (as Jasmine helped me) but it has happened a few times that I needed help, because something didn't work
support was fast and amazing (thanks emiliy)
the app is super responsive and you can edit every thing! from workflows to copywriting.
4 stars becuase of sms plan is really expansive
Esther has helped me so much with setting up my email marketing and welcome pop up. There was an issue with my welcome pop up working with my website theme, but she was able to get the issue resolved quickly.
Quick response for help. No wait times. Jasmine who help me was very quick and i got the information and guidance i needed.
Je ne suis pas encore familère avec la plateforme, mais elle me semble bien, par contre il serait pertinent de traduire le site en Français, bien que je parle anglais, j'ai quelques fois du mal à me repérer.
Great Support from team to help with enable popup on shopify store very good app for promotional popups