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Outstanding customer service from Esther. She was very quick to reply and help with the installation step by step. Would highly recommend the app and Esther for any queries you may have. 5+ stars
Christian customer service operator answered all my inquiries professionally and helped me solve the problem I had in a very short time. All excellent!
The Avada Team solved my difficult problem. I know it was a time-consuming process, and I was willing to wait, but in the end, the team worked very hard on this new task and successfully resolved my big issue.
It's very user-friendly, CS is fast, and it tries to solve problems from the customer's perspective as much as possible. Easy to use. Even people who have difficulty in English will try to help as much as possible through a translator.
"Thank you so much for resolving my technical issue so quickly! I truly appreciate your fast and efficient support."
I needed help in understanding how to get the messages into the site. The chat function led me to Penelope and technician Raymond. They explained the issue, accessed my code and did it for me. And it worked. Very patient help and support for non tech users. Thanks Penelope. I can say that if the product were not free, I would be pleased with the support. even better that the product is free!!
Brilliant app so far. very helpful staff,Hana especially was awesome and SO helpful, the other adviser christian was also loads of help. Great help
The App is great - The customer service is even better - Thank You, Christian!!
I needed a solution to limit the quantity per order. Avada offers exactly what I need :) It is self explanatory and offers many options. Customer support was very helpful and quick.
I recently installed the Avada Order Limit App on my online store and had a fantastic experience! Hana from the Avada Group was incredibly responsive in the chat and quickly helped me set up the app. She was super helpful, making the whole process seamless. I really appreciated her attention to detail and exceptional support. If you're looking for a reliable app with top-notch customer service, I highly recommend the Avada Order Limit App!