Avaliações (96)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
1 de agosto de 2024

It's great that it offers a free plan, so starting merchants can afford it without big investments. Also, the 24/7 support chat is great, Hana and Toby did amazing job solving our problem!

VaateVintiö
Finlândia
12 days usando a aplicação
23 de julho de 2024

Could not rate the customer service more highly, they deserve 10 stars!
Had a persistent issue with order mutliples/minimum order quantity not working in our locked wholesale section of store. The Avada team chatted with me on and off for a whole day, and a few days later the whole thing was fixed! Really great customer care and follow through from Alyssa, will definitely continue to use and recommend their products.

Unleashed Beauty
Nova Zelândia
6 days usando a aplicação
5 de setembro de 2024

It's very user-friendly, CS is fast, and it tries to solve problems from the customer's perspective as much as possible. Easy to use. Even people who have difficulty in English will try to help as much as possible through a translator.

アヌア Anua
Japão
1 day usando a aplicação
15 de agosto de 2024

Outstanding customer service from Esther. She was very quick to reply and help with the installation step by step. Would highly recommend the app and Esther for any queries you may have. 5+ stars

NewEra
África do Sul
7 days usando a aplicação
21 de agosto de 2024

The Avada Team solved my difficult problem. I know it was a time-consuming process, and I was willing to wait, but in the end, the team worked very hard on this new task and successfully resolved my big issue.

Sezpro Nutrition
Índia
About 22 hours usando a aplicação
7 de novembro de 2024

I needed help limiting the amount of variants a customer can add to their basket so went on chat and spoke to Tiana. She was really helpful and sorted my issue so quickly and my site is now working exactly how I want! Highly recommend. Thank you!

Check Out Those Buns
Reino Unido
About 1 hour usando a aplicação
28 de outubro de 2024

Very good customer service, they answer very quick to the chat! Tiana is the best :)

Shouk
Irlanda
12 days usando a aplicação
15 de novembro de 2024

This is app is honestly very helpful. Im using it for my wholesale business to allow for viewing single price items and allowing customers to only pick the amount that comes in a case of goods.

Tiana really helped me out with integrations and east to follow instructions. Good app and responsive development team!

Menanda
Estados Unidos
About 5 hours usando a aplicação
17 de setembro de 2024

I needed help in understanding how to get the messages into the site. The chat function led me to Penelope and technician Raymond. They explained the issue, accessed my code and did it for me. And it worked. Very patient help and support for non tech users. Thanks Penelope. I can say that if the product were not free, I would be pleased with the support. even better that the product is free!!

Etoilia Antiques
França
About 2 hours usando a aplicação
6 de agosto de 2024

Good help through support of Penelope. Easy setup.

durstexpress.ch
Suíça
3 months usando a aplicação