レビュー (896)

総合評価
4.9
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の7%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2024年9月22日

I recomend this app because once you know the process required it is easy to use. Any support required was dealt with with in a very timely manner and Audrey was extremely helpful and nothing was too much trouble for her.

Christian Supplies Adelaide
オーストラリア
アプリの使用期間:4年弱
2024年9月10日

Tiana was a perfect help for me today!
Good job!

Suzanne-brioches
フランス
アプリの使用期間:約2年
2024年9月12日

Thank you for your support especially to Abby and Maison !

Zest Planche
フランス
アプリの使用期間:約4年
2024年8月30日

Amazing customer and tech support. Shoutout to Tiana and Anivia! Definitely recommend.

BRIOTECH USA
アメリカ合衆国
アプリの使用期間:3年以上
2024年9月21日

Expert team members, Hana and Toby.
Thank you so much for your quick support. Nice

Borderline Beauty
サウジアラビア
アプリの使用期間:約1年
2024年7月10日

I had an outstanding experience with the support team! Mia and Technician Toby were both incredibly helpful and professional. Mia guided me through the application with clear and concise explanations, making everything easy to understand. When I encountered a technical issue, Technician Toby stepped in and resolved it swiftly with his impressive expertise. Their combined efforts made my experience seamless. I highly recommend their exceptional service!

Bewell
スイス
アプリの使用期間:7日
2024年9月5日

Audrey and William were very helpful in fixing my order issue, big ty

Solar
レバノン
アプリの使用期間:13日
2024年8月5日

Great support provided by Linda & Avada Team.

Pratha Atta
インド
アプリの使用期間:3年弱
2024年9月18日

The default templates are pretty standard and I found needed a lot of customisation to meet Australian standards. Furtunately the team at Avada could make the changes very quickly via the online chat. Amy, Charles and Doris were very receptive and could do everything I needed. I found uploading a mock-up of what we wanted helped a lot.

CNC Router Bits
オーストラリア
アプリの使用期間:1日
編集日:2024年7月21日

Okay, after a bad experience, they managed to help me in no time, so I'm changing my comment here. great and fast service by Tiana. Now my customers are able to see there invoices. thanks for helping!

Realifestore
オランダ
アプリの使用期間:7日
Avadaが返信しました 2024年7月21日

Dear Realifestore store owner,

Thank you for sharing your feedback. We are truly sorry to hear about your dissatisfaction. At Avada, we strive to offer extensive support hours, with our technical support available from 8 AM to 2 AM (GMT +7) on weekdays and until midnight on weekends, while our customer support team is accessible 24/7 to address non-technical issues. We aim to cover as many hours as possible to effectively support our diverse customer base.

We understand that there may still be instances where our availability might not meet everyone's needs, and we are continually working on improving our services. If you're willing, we would appreciate another opportunity to demonstrate the value of our app. We are committed to providing a positive experience and would like to invite you to reinstall the app so we can assist you further.

Your feedback is crucial in helping us improve, and we hope to have the chance to better serve you in the future.

Warm regards,
Esther - Customer Success Lead