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Chat function is always available.
Jasmine and her developer fixed my problem straight away.
They are always very polite and very patient.
We started our store with AVADA and are very happy to continue with them.
Très bon échange, résolution de problème parfait, merci bcp !
So far everything is working well. Hope to see more advanced features updated in the future. Had a small problem setting up the automated emails, and Emily from the support team was nice and quick to help solve it. Overall it is recommended.
Avada Invoice Printer is a Shopify app that has greatly simplified our invoice printing process.
The app automates invoice generation and integrates smoothly with shipping providers. Bulk printing and a preview feature further enhanced efficiency. The customer support team is responsive and helpful.
Abby was very qualified professional and helped me to solve all the issues very quickly. Well done! =)
We use this APP for a while now. I do recommend for people how need custom invoices and want to take control of the code. The support by chat is good. Emily helped me twice already and with an A+
I've been using this app for a while and I recommend it.
Good customer service team who are happy to help too.
Really great and quick help from Jasmine and Anivia from the helpdesk.
Many thanks for you help !
Usei o suporte e fui atendido pela Hana, 3 problemas que tive que foram sanados em poucos minutos.
Muito obrigado!
I had a problem while printing through Aveda with any invoices that required a revised quantity, changing the bottom line. It seemed like the system did not retain the new information when I printed it although the revised info was visible on the invoice . I had a chat with Liz and she was able to fix my problem. I was unable to revise an invoice and print it with the new information. It kept reverting back to the old invoice. Liz corrected the problem. She also suggested I refresh before printing and that it might take a little time to catch up . I hope it works on all revised invoices moving forward. Thank you Liz!
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Liz receives the recognition they deserve. Thank you again, have a great day!
AVADA Support Team