Avaliação geral
4,9
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
23 de agosto de 2022

Très bonne application, facile d'utilisation, support client professionnel et à l'écoute (Merci Hana )

Gros braquet
França
Almost 2 years usando a aplicação
Editado a 18 de outubro de 2022

I had a problem while printing through Aveda with any invoices that required a revised quantity, changing the bottom line. It seemed like the system did not retain the new information when I printed it although the revised info was visible on the invoice . I had a chat with Liz and she was able to fix my problem. I was unable to revise an invoice and print it with the new information. It kept reverting back to the old invoice. Liz corrected the problem. She also suggested I refresh before printing and that it might take a little time to catch up . I hope it works on all revised invoices moving forward. Thank you Liz!

We Take The Cake®
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por Avada 27 de outubro de 2022

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Liz receives the recognition they deserve. Thank you again, have a great day!

AVADA Support Team

10 de maio de 2022

This app makes the job for handle our invoices. Support is really pro & answer very fast!
Keep going!

Gibus Cycles
França
Almost 2 years usando a aplicação
Editado a 21 de julho de 2022

I used this app, but I wish it could download more at once:)
Support chat responds fast and Marcus was patient with all of my questions and he solved my problems fast :) 5 stars for him

Mushroom Cups International
Croácia
Almost 2 years usando a aplicação
13 de novembro de 2022

Hakeem helped me immediately with my issue.
I really appreciate his help.
I needed help to print out on the Shopify website and Hakeem helped me in a few minutes.

Hard Asset Management, Inc
Estados Unidos
Almost 2 years usando a aplicação
27 de abril de 2023

Excellent customer service, also responsive. Very intuitive service. Thanks to Abby for her help. I recommend 100%

Pépinières de Bourbon
Reunião
Almost 2 years usando a aplicação
9 de fevereiro de 2023

Excellent support. Any issues with invoices, they will help within minutes. Would highly recommend these folk!

Luxury Paints
Reino Unido
Almost 2 years usando a aplicação
17 de outubro de 2022

Brilliant App, I use it all the time. I had a silly question today which was my mistake and Juliana helped me out in literally two mins of me asking for support.
Highly recommended and useful with great support.

Graphics Direct
Reino Unido
Almost 2 years usando a aplicação
Questão respondida por Avada 27 de outubro de 2022

We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day!

Sincerely,
AVADA Support Team

23 de dezembro de 2020

Hello! I am using this app to easily and automatically drop on my logistics FTP the invoices for each orders. Indeed, we need to include them to the parcels we ship out of EU. It works perfectly. Had a little issue at first (maybe because of a certificate to validate at first) but it was quickly solved by Fennic. Now I can stop being annoyed with missing invoices that have to be checked and downloaded :). Thanks

Colorful Black
França
Almost 2 years usando a aplicação
14 de fevereiro de 2023

Really happy with the whole customer service experience. We have been using Avada for a couple of years without any problems at all or need to contact them. However, just recently, I needed the totals on the invoices set up in a specific way for UK to EU sales (IOSS Compliancy) and Avada were able to help me with this quickly and efficiently. I wouldn't hesitate in recommending Avada for all your customer invoicing requirements.

Roadskin®
Reino Unido
Almost 2 years usando a aplicação