Avada SEO Speed Image Optimize
Arvostelut (6 752)
Tarkenna
-
Luokituksen mukaan
Le service de Esther est excellent. L'application est très bonne mais a encore besoin d'être paufinée.
Hello, I was charged $32 for daily use and I would like a refund.
Hello Vinterro Store Owner,
I understand from your review that there was a concern regarding a charge of $32 for daily use, for which you've requested a refund. Allow me to clarify how our subscription model works. Like many Shopify applications, our app is based on a subscription system. Users are charged a recurring fee of $34.95 every 30 days to access the app or certain features within it. This fee is not calculated on a daily basis but covers the entire subscription period.
Upon reviewing your account details, I noticed your subscription began on March 30th and was set to renew on April 29th. As per our 30-day guarantee refund policy, you are eligible for a refund since your cancellation request falls within this period.
We have already issued a full refund. Please reply to our email to confirm that you have received the refund.
Thank you for your understanding, and we apologize for any confusion this may have caused.
Best regards,
Esther from Avada
We had some issue and Emily was helping us immediately ..she provided us great service. Thank you
Customer service is second to none, changed everything for me
Recently integrated the Avada SEO & Image Optimizer into my Shopify store and have been thoroughly impressed with its performance. The app is incredibly user-friendly, making it easy to navigate and utilise its features effectively.
One of the most notable improvements was the immediate impact on my store's performance. The optimization tools not only enhanced the speed but also contributed positively to the overall SEO, which is crucial for any e-commerce platform.
What truly sets this app apart, however, is the customer service. The team at Avada was transparent, responsive, and incredibly helpful throughout the entire process. They were quick to address any errors and guide me through solutions, ensuring a smooth and efficient experience.
Minha experiência com o app SEO: Image Optimizer Page Speed foi absolutamente perfeita. App faz muitas ações, todas são relevantes e não vejo minha loja sem ele atualmente. Suporte foi nota 10 e Pamela uma grande profissional, respondendo tudo o que perguntei com paciência e exatidão. Parabéns e um abraço daqui do Brasil para todos!
Atendimento hoje da Esther e Toby muito bom, me ajudou bastante estou gostando muito. parabens a todos.
great app and support!
Great support and great App! Thank you !
Hey "Hana" and "Anvia" from the techinical team was really helpfull to us today, we would highly recommend her. cheers again VM THE MODEL