Avada SEO Speed Image Optimize
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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Uninstalled app and it left liquid files and a theme! Now my site has a liquid error at the top of the landing page
It has broken my sitemap. And even after uninstalling the app, the code added by the app remain in the web. Be careful.
Hi,
This is Daisy from AVADA Team. Thank you for your feedback on our app!
We’re sorry to hear you did not have a great experience with our app. Since we haven't had a chance to communicate before, please let us check the issue for you.
1/ The app has broken your sitemap => Is that HMTL or XML sitemap?
Would you mind giving us a chance to communicate and take actions to investigate the issue and make sure things are back to its original version?
2/ After uninstalling the app, the code added by the app remain in the web
=> Already aware of this matter, we have added a function to auto remove code before uninstallation. Please click on this button to remove code before you uninstall the app
https://prnt.sc/CgHYCvXM6SJm
In case the code still remains, our support team is always available 24/7 to assist you on livechat
As we have not contacted before, I really hope that you can get back to us so that we can work together and solve all issues. Thank you so much for your cooperation!
Best regards,
Daisy
On app install page showing free to install, after install everything is paid only alt text free
Dear Raza Gems LLc store owner,
Thank you for sharing your feedback about the Avada SEO Suite app, and we apologize for any confusion or frustration you've experienced. We genuinely appreciate users like you who take the time to provide valuable insights.
I want to assure you that we take your concerns seriously and are committed to addressing them promptly. To better assist you, could you please provide more specific details about the discrepancies you encountered after installing the app? Understanding your experience in more detail will help us investigate and resolve the issues effectively.
Additionally, our team is here to help guide you through any questions you may have about the app's features, pricing, or functionality. Please don't hesitate to reach out with more information or any further queries, and we'll do our best to assist you.
Thank you for your understanding, and we look forward to resolving this matter to your satisfaction.
Best regards,
Avada Support Team
After deleting the App, i still find tons of files from Avada.. why cant you delete your whole app? It was not satisfiying for me.
Hi,
Thank you so much for your thoughtful feedback on our app as it helps us improve the app better for you and other users. On behalf of our team, I am sincerely sorry for the inconvenience you experienced when using our app!
Before you uninstall the app, you can definitely remove all our app assets from your shop automatically here:
https://prnt.sc/1sfRxkFlfpYy
You can also manually remove app assets by following our instruction:
https://help.avada.app/seo/what-do-i-need-to-do-after-uninstalling-seo-app/
There are cases when most SEO apps are uninstalled, the app can't auto-remove its code snippet because it no longer has access to your theme files. Like other SEO apps, after being uninstalled, the code still remains on your website because of some features like meta tags or structured data which inserts snippets into your theme. Therefore, we need to do an extra step to edit theme (file liquid template) and get them removed.
We have sent you a follow-up email. Please kindly check your mailbox to get our update and solution.
Thank you so much for your generous support! I am looking forward to hearing from you soon.
Best regards,
Avada Support Team
When I decide to uninstall your spammy app, REMOVE ALL THE CODE FROM EVERYWHERE YOU f......................
Your settings, and code is everywhere regardless if I uninstall.
TERRIBLE APP
Hana was a great help! Very straightforard. Has been very easy so far to optimize my site. This is my first time using a SEO app
Its great. Makes adding the seo to your site much easier and don't have to go through the pain of learning how to do it. Also great how it automate sparts of the process for you
This is the second SEO app I have tried on my site and I am very impressed by the tools and look forward to seeing great results!
The support is very fast, and they helped me improved my page speed in few minutes which is very surprised
They've built an amazing product. The customer team is very responsive and helpful. Special shout out to Emily.