SEO:Image Optimizer Page Speed

SEO:Image Optimizer Page Speed

レビュー (7,995)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2025年1月21日

The app isn't cheap, but I truly believe it's worth the investment. Every time I reach out for assistance, the Avada team is incredibly responsive and friendly. They help me optimize my store in ways that wouldn't be possible otherwise. Once again, I received great support and had a lovely interaction with the team.

Thank you, Tiana!

Madamas - Antwerp
ベルギー
アプリの使用期間:約1年
SEO On (Avada)が返信しました 2025年2月3日

Thank you for your thoughtful feedback! We’re delighted Tiana and the app have been valuable for your store’s growth. 🎯

2025年1月13日

I was struggling to change and update some SEO issues with my theme, I reached out and Kevin contacted myself. Kevin was quick to respond, very helpful and efficient. I love AVADA SEO and Kevin has improved my experience and increased my confidence to keep and use this app. Thanks Kevin.

Ethical House
イギリス
アプリの使用期間:3年弱
SEO On (Avada)が返信しました 2025年1月14日

Thank you for sharing your experience! We're glad to hear that Kevin could help resolve your SEO concerns and boost your confidence in using the app. We're here whenever you need further support. 😊

2025年2月13日

This is one of the best apps I have come across as a non-technical person to help develop my website. The support is second to none and the ease of optimising my site has been more enjoyable than a chore! thank you! Tiana and William have specifically fixed an issue within a matter of minutes that I had been trying out for weeks! polite, great communication and a pleasure to work with!

Bookabloodtest.com
イギリス
アプリの使用期間:約1年
SEO On (Avada)が返信しました 2025年2月16日

We’re so glad Tiana and William could help fix your issue quickly! Thank you for your kind words—wishing you the best! 😊

2025年1月20日

Love the app, using a free version, and I'm completely satisfied with it! Been assisted by their support many times, everything is quick and easy. Especially, want to mention Kevin from their support team, very knowledgeable and polite gentelman. Definitely recommend!

Nuevira
アメリカ合衆国
アプリの使用期間:8ヶ月
SEO On (Avada)が返信しました 2025年2月3日

We’re thrilled you’re enjoying the app! Thank you for highlighting Kevin’s support. Feel free to reach out anytime—we're always here to help! 🙌

2025年2月9日

An excellent software with customer service that is always available, fast, and professional. Nim, who assisted me, was very professional and helpful

Volver
イスラエル
アプリの使用期間:1年以上
SEO On (Avada)が返信しました 2025年2月16日

Thank you for your kind words! We’re glad Nim could provide fast and professional support. Let us know if you ever need more assistance! 😊

2025年2月14日

I'm compelled to write a review because of the shocking and pick-pocketed service I received.

Firstly, I would rate this app a MINUS. I had to put one star, otherwise the review can't be submitted.

I'm not going to rant a long review - but I will say these 3 key points why I'm disgusted with their service:

1) I paid for the Pro Plan features for 1 year up front. 6 months into the plan, the company withdrew all features and moved me onto the Free Plan. I raised this crucial point of 'I paid for this plan and still have 6 months left', and they told me to 'pay for the Pro Plan again if I want those features'. I never got those features again, so I cut my losses and deleted the app.

2) I thought I was making headway with getting them to understand my position with a man named CHRISTIAN from their customer service department. He said all the right things but failed to reinstate the plan properly which I paid for. Eventually he ceased any communication with me, then that told me everything!

3) The app itself was full of issues shortly after using it for a few weeks. I raised every issue I came across, only to be told 'it's Shopify's fault'. I made it very clear to them, every app I have through Shopify works works fine, even after any updates... except yours! They stuck to their excuse for the duration of my unfortunate experience until I left.

My experience is clearly not everybody's experience when you look at the reviews, but there are some who have had a similar bad experience like mine, so that leaves me to end this review by saying:

Avada - you done me wrong, and you know you done me wrong! I know Karma will come back to bite you for your two-bit customer service and pick-pocketing ways!

iSAW Company
イギリス
アプリの使用期間:11ヶ月
SEO On (Avada)が返信しました 2025年2月16日

Hello iSAW Company,

We sincerely regret your experience and appreciate your feedback. We’d like to clarify what happened regarding your concerns:

1) Regarding your Pro Plan access: Your Pro Plan itself was never revoked. Christian had reinstated your access as agreed, but the Image Optimization feature remained limited, which was an oversight on our part. We have now fully restored this for you. We also sincerely apologize that the latest agent did not have full context when responding to your email, which led to the misunderstanding.

2) Regarding communication with Christian – We understand that you wanted to continue working with Christian. While he was following up on your case, due to an internal miscommunication, your latest email wasn’t routed to him. As a result, our team provided an incorrect response, which we truly regret. This was never intentional, and we sincerely apologize for the confusion.

3) Regarding app performance – We take all feedback seriously and are continuously working to improve both our app and our support processes. Your input helps us enhance the experience for all merchants, and we appreciate your patience as we make these improvements.

We truly value your business and would love the opportunity to make things right. If there’s anything further we can do, please don’t hesitate to reach out.

Avada Team

2025年1月9日

I'm very new to SEO, but this app has been amazing. I've had a few struggles with understanding what I need to do to better my SEO, and the support has been nothing short of amazing. Special thanks to Tiana who has helped immensely with videos showing how to action certain issues, and has taken the time to check coding for me - it has already bettered my SEO score in the night we worked together on it.

Lilly Sheridan
オーストラリア
アプリの使用期間:5ヶ月
SEO On (Avada)が返信しました 2025年1月12日

Thank you for sharing your experience, Lily! We're so glad Tiana could help you better understand SEO and improve your score. Your progress is inspiring! 🚀

2025年2月22日

Thank you Tiana and William for helping me out with the Meta tag query I had. I managed to get the right solution in a very quick time.

LemonSalt
イギリス
アプリの使用期間:約3年
SEO On (Avada)が返信しました 2025年2月24日

We’re delighted that Tiana and William could assist you with the meta tag query! If you ever need more help optimizing your SEO, we’re always here. 🚀

2025年2月13日

Avada SEO is an absolute game-changer!

The app's functionalities are top-notch, making it incredibly easy to optimize my website for search engines.

But what truly sets Avada SEO apart is its outstanding customer support. I needed to add a snippet to my site, and Christian helped me immediately—quick, professional, and extremely knowledgeable!

It’s rare to find such responsive support these days. If you’re looking for a powerful SEO tool with amazing features and first-class customer service, Avada SEO is the way to go! Highly recommend!

Anam Online
イギリス
アプリの使用期間:6ヶ月
SEO On (Avada)が返信しました 2025年2月16日

Thank you for the fantastic review! We’re glad Christian could assist you with SEO. Wishing you continued success! 🚀

編集日:2025年1月26日

Kevin was great. He checked into my sitemap issues, reassured me everything was scanning as it should. There was a topic he wasn't an expert in so like a complete rockstar, forward my issue to SEO support staff; instead of trying to answer half-aXX.

Thank you so much!!!!!!!!!!!! He was a ROCKSTAR!!!!!!!!!!!!!!! I don't know what i would do without Avada SEO! Worth every penny and more

White Oak Ambience
アメリカ合衆国
アプリの使用期間:7ヶ月
SEO On (Avada)が返信しました 2025年1月20日

Thank you for your kind words! We're glad Nim could help resolve the duplicate Meta Descriptions issue. If you need further assistance, feel free to reach out anytime!