SEO:Image Optimizer Page Speed
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
レビュー (7,887)
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評価順
Ricky has helpful and courteous. Understood how to fix our issues
Thank you for your review! We’re happy to hear Ricky was able to assist you and resolve the issues. We’re here for any further support you may need!
Great app and excellent support team. They helped me fixed my issue quickly.
Thanks for your kind words! We’re happy to hear our support team could resolve your issue quickly.
I started using the app today and I really liked how easy it was. Penélope helped me with some questions about improving my website's performance! I hardly recommend it!
Thank you for the feedback! We’re happy Penélope could assist with improving your website’s performance. We’re here for you!
The support was very enthusiastic, throughout the day. My problem has been thoroughly handled.
Thank you for your kind words! We’re thrilled our team could handle your problem thoroughly and enthusiastically. Reach out anytime!
great customer service
We’re thrilled to hear about your positive experience! Thank you for appreciating our customer service. Let us know if there’s anything else we can assist with.
Tiana in customer support was very helpful. Highly recommend
Thank you for recommending us! Tiana and the team appreciate it! 🌟
São muito atenciosos e estão sempre disponíveis para tirar duvidas e ajudar no que for necessário, fui atendida pela Lydia e ela é muito gentil e prestativa, a plataforma é boa recomendo bastante.
Muito obrigado pelo seu feedback! Estamos felizes que a Lydia pôde ajudar e que você está gostando da plataforma. Conte conosco sempre!
Impressed by the 4.9 rating, I installed this app on the 5th and allowed theme customization to enhance speed. Suddenly, conversions dropped, but our developer fixed it on the 7th. The next day, all our listings vanished. Reporting to Avada revealed their theme customization was causing errors with our filter app, which Avada then rectified. The website's speed improved by 0.5 seconds, yet errors persisted, leading to significant revenue loss.
The support agents were responsive but consistently denied any issues caused by their app. Meta could not retrieve URL parameters, resulting in a dead ad performance.
After uninstalling Avada, the problems ceased. I advise caution or avoidance when considering installation.
Dear Espanshe Team,
I want to sincerely apologize for the disruptions you experienced while using Avada SEO Speed Image Optimize. It is never our intention to cause any inconvenience that might affect your store's performance, and we fully understand how important it is for your business to operate smoothly.
Upon review, it appears that the speed-up feature may not have been fully compatible with certain apps you are using, which contributed to the issues you faced. While the feature is designed to enhance performance, we understand that there can sometimes be trade-offs, and unforeseen interactions with other apps may occur.
Please rest assured that this is a rare case, and we are constantly working to ensure our app is compatible with as many third-party apps as possible. In instances where compatibility issues arise, these can typically be resolved by disabling specific features, allowing your site to return to normal functionality. Also, our technical support team is always available to assist, ensuring that the app integrates seamlessly with your store's setup.
Your feedback is valuable to us, and we are committed to refining the app to prevent similar issues in the future.
Thank you again for your feedback, and we look forward to assisting you in the future should you give us another chance.
Best regards,
Esther
Customer Success Lead
Penelope is amazing - We we're able to talk through what we wanted to do and she gave us a few options for how to move forward. This ended up saving so much time and help boost our website. The customer service is amazing we're able to work with on person for all our Avada apps. Definitely reccomend!
Thank you for your kind words! We're thrilled that Penelope could help save you time and boost your website. We're glad to be a part of your success and look forward to continuing to assist you!
Best service from Mia and Pamela
Thank you so much! We’re glad that Mia and Pamela could provide you with excellent support. Feel free to reach out whenever you need help!