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I wanted to speed up my site for free and Jasmine from AVADA was very helpful with that. xxxxxxxxxxxx
I'm just a beginner to everything here so I had many questions and Liz the support person for Avada has been so very helpful! This app is wonderful to help people like me to make my website the best!
I wasn't sure it was working at the beggining, I contacted the service and it finally worked out just well.... Thank u so much avada Team. 5 stars
Hi,
We are so sorry to hear that you do have a good experience with our app and support service. We know that it must not have happened before!
We appreciate if you could let us a chance to troubleshoot it. As you spent time and effort on our app, I believe that you want it can run properly on your site without any problems just like we do.
We have sent you a follow-up email with a detailed answer upon your question. Please kindly help me check your email to get an update from us.
Again, your honest feedback is so important for us. We will try our best to improve our service and support you better.
Best regards,
Daisy from AVADA Support Team
After using its free trial the app tried to automatically charge my card. I tried to contact the developer many times, but I could not reach. They do not respond via e-mail. The support team is dysfunctional. Even though I wrote about the problem many times, they could not offer a solution. They usually ignore this. Finally, one of them said they would refund me after paying the money. So I did as I was told. However, even though more than seven days have passed, I have not received a refund. I still cannot reach the help center about this situation. I paid for it even though I didn't use it. As a result, I do not recommend the application.
muito bom fui atendido muito rapido, obrigado a todos do suporte. o aplicativo e otimo recomendo muito
This app is everything i have been looking for and the online chat with Abby is 1st class, i need lots of help to understand how all this works so its perfect that someone is there to talk you through it all. Im excited to see all the functions that this app has!
Ive also had a lot of help from Jasmine and Marcus the developer and they have sorted out a few more issues that I couldnt, so thank you very much!
Suporte rapido e eficaz juliana me ajudou muito com as configurações do aplicativo para a minha loja
Jasmine helped me improve my site speed and perform SEO optimization. Support was quick and excellent! The app's interface is easy to use. Highly recommend!
just installed the app and its already doing the job highly recommend to help you working on the site it skips so much work, the help center is so good, Prakash assist me in less than two minutes and help you straight to the point
Aplicativo muito funcional e responsivo, atendeu minhas expectativas e melhorou em muito a velocidade de minha loja. E a Jasmine é nota 10.