SEO:Image Optimizer Page Speed
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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I have had a few enquiries about my SEO and Emily has been fantastic and very patient in helping me understanding how this APP works.
The APP is great for analysis, and jobs to do that can improve it all for free!
The only thing about this is each topic has a plan, so each topic has to be paid for.
I would prefer one plan that dealt with all SEO, for a reasonable cost every month.
Very grateful customer
Michelle Roberts ARTIST toilesdemichelle.com
I can't speak highly enough of the support team at Avada! They went above and beyond to resolve my issues quickly and professionally. A special shoutout to Audrey and Anivia, who were exceptionally patient, knowledgeable, and friendly. Their guidance made a huge difference in getting my project back on track. If you need top-notch support, Avada is the way to go! Thank you, Audrey and Anivia, for the amazing help!
I had a few critical items that needed to be fixed, so I contacted customer support and Ricky was more than willing to fix those. In less than 15 minutes, all issues were solved and he did a few other things to speed up my store. Amazing customer service as always.
Thank you for your fantastic 5-star review! 🌟 We're delighted to hear that Ricky was able to promptly address your critical items and even speed up your store in less than 15 minutes. Amazing customer service is what we strive for, and your feedback means a lot to us. 😊
Christian was really helpful
Thank you! We’re glad Christian was able to help. Reach out anytime you need support!
Very bad. A lot of autonomous operations were performed after installation, but without the consent of the shop owner, and after uninstallation it was necessary to check all their possible effects and remove them. It's like a virus.
Thank you for sharing your feedback. We’re sorry to hear that your experience with our app didn’t meet your expectations, and we’d like to address the concerns you’ve raised for the benefit of other potential users.
1. Regarding changes made without consent:
When installing our app, you were prompted to grant permission to edit specific sections of your store, and the installation proceeded only after you provided consent. Here's a screenshot for a better illustration: https://prnt.sc/KcQYp07e2swz
These changes are essential for the app’s functionality and follow Shopify's strict guidelines. The app’s processes were approved by Shopify before the app was published on their platform, ensuring that we fully comply with Shopify’s policies.
More importantly, at Avada, your store's security is of utmost importance to us. Please be assured that we take all necessary precautions to ensure that your store's data and information are safe and secure. Our team strictly adheres to the confidentiality of our customers' information and will not make any changes to your store without your approval.
2. Residual components after uninstallation:
This situation is common with any app that integrates with a Shopify store by adding components. Once the app is uninstalled, it loses access to your store, making it impossible to remove the code automatically. However, we always recommend reaching out to us before uninstalling, and we can trigger an automatic cleanup to ensure no residual code remains.
We believe that experienced Shopify users, particularly those who frequently install third-party apps, understand these standard procedures. Should you have any further concerns or require assistance, our support team is always here to help.
Best regards,
Esther
Customer Success Lead
I had an excellent experience with Audrey from the Avada team. Her patience and unwavering support were truly commendable. She took the time to understand my concerns and provided clear, effective solutions. Audrey's dedication to customer satisfaction is outstanding, and I am grateful for her assistance. I highly recommend her support!
the online-customer service answered my questions quickly
Lydia fue de mucha ayuda y resolvio mis dudas y problemas con gran habilidad. Muchas graias Lydia !
¡Muchas gracias! Nos alegra saber que Lydia pudo ayudarte con eficacia. 😊
Super!!! Was welcomed very politely and effectively buy tiana .
Thank you! We’re pleased to hear that Tiana provided you with a warm and effective welcome. Reach out anytime for further assistance!
they are great with patience