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After having some questions regarding the app and some of the functions, Marcus from their support helped us understanding the usage of the different functions and decided to give out some extra support for free. These guys are very service-minded and tries to help the customer all they way. Thank you a lot!

It is my first day using it, so I am hoping for the best in days to come. I would like to extend my thanks to Hana for helping fix my issues asap.

So far, I really love this app. It is super easy to use and tells you everything you need to fix. I have tried other SEO apps and they were so hard to use. Avada is so simple! A really big thanks to my customer support helpers - Jasmine and Gideon - they were so quick helping me with the issues. Great customer support! Love this application!

Emily is very helpful and very patience with me. Great help! thank you! make it a lot easier to work this way :)

Update: While the below issue was a huge problem, their team did everything possible to get the issue fixed for us as quickly as possible. They originally said it would be 7+ hours before someone could fix the issue due to the time difference but they were able to get it fixed for us in an hour or so. They also took it as a learning lesson to create a backup first so this issue would not arise again. I understand things can happen out of their control so I have updated my review to show that they worked quickly and diligently to get everything fixed for us after hours and have taken precautions to prevent this from happening again. Thank you again! I just installed this app and used the minification feature and it has now given me an error on EVERY collection page making my shop unshoppable and nobody can fix it for 8 hours?!? that is crazy and I would be very hesitant about downloading this app if you are not familiar with code and can not fix errors on your own

Emily was great

Once again i needed support and it was a pleasure to deal with Jasmine again who was extremely helpful and went above and beyond to help me. I cant recommend Jasmine enough as she is a professional at what she does! Thank you once again!

Emily was AWESOME, very helpful and fast.

This App made my website messy, and I looked for the help. But the service was inefficient, so that I could only replace my theme at last.

VELOCIDADE DA MINHA LOJA FICOU HORRIVEL COM ESSE APP, NÃO INDICO NINGUEM AO MENOS SE QUEREM TER DORES DE CABEÇA