Avaliações (6 874)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
9 de maio de 2024

Excellent customer service from Lydia and Toby. Had an issue resolved in a couple of hours

Hillside Buggies
Austrália
About 1 month usando a aplicação
3 de abril de 2024

customer support is really helpful and present. the app is not so easy in deep diving, although one of the best, support is helping a lot in learning and problem solving.

Onebby
Itália
3 months usando a aplicação
17 de abril de 2024

Bad support. Basically has an inbetween person before you get to anyone technical.

If your support isn't the most basic question that can be found in the docs, it extremely frustrating.

Two Wombats
Reino Unido
3 months usando a aplicação
Questão respondida por Avada 8 de maio de 2024

Dear Two Wombats store owner,

We apologize for the frustration you've experienced with our support process. We understand the importance of efficient and effective assistance, especially when dealing with technical inquiries. Your feedback is invaluable, and we're committed to improving our support system to better serve you.

We've sent a follow-up email to your account email to address any concerns you may have.

Look forward to hearing from you!

4 de abril de 2024

This app is a good addition to any site that wants to improve SEO and customer experience. I highly recommend it for smaller companies that don't have the budget to hire a professional service to debug, optimize speed, improve SEO and improve image loading.

The customer service is great, responds quickly and guides you well through any problem or question you have. Hana and Tony helped me fix the problems I was having and gave me great guideline for further development. We are looking forward seeing how we can improve our website even more with Avada.

Meðvitund Studio
Islândia
4 days usando a aplicação
27 de abril de 2024

Audrey was very helpfull to sort the issues

www.indiancart.com.au
Austrália
Almost 3 years usando a aplicação
Editado a 8 de abril de 2024

Tiana helped me with my issue, and your tools helped me a lot. Thank you.

JasGlow Beauty
Filipinas
About 2 months usando a aplicação
20 de junho de 2024

I've been using Avada seo speed for my SEO work, and it's been fantastic! The app is really user-friendly and has boosted our website's visibility a lot. Hana from their support team has been incredibly helpful too. I'd definitely recommend it

Mexzon
Paquistão
3 days usando a aplicação
1 de abril de 2024

Working with Nolan and William (the technician) from Avada SEO Suite has been great! They're helping me improve my web SEO, and I'm excited to see the results in the coming days. Their customer service is outstanding and incomparable. What's even better is that they offer help even if I'm just a free plan subscriber. I highly recommend their services!

Holy Pots
Estados Unidos
4 days usando a aplicação
26 de junho de 2024

Amazing app.

Customer service is very fast. Hana helped me resolve a problem it was about my site being slow. She is really very professional.
I recommend this application, you will not be disappointed

Le Dressing de Mymy
Côte d’Ivoire (Costa do Marfim)
About 19 hours usando a aplicação
25 de junho de 2024

Mia and Technician Maison helped promptly and I have solved my problem thanks to them, Thank you!

L.Anmut Cosmetics
Alemanha
22 days usando a aplicação