Avada SEO Speed Image Optimize

Avada SEO Speed Image Optimize

Avaliações (7 740)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
23 de maio de 2024

This application disconfigured my entire store, I lost all settings and customizations. I don't recommend it at all!

PurezaVital
Estados Unidos
7 days usando a aplicação
Questão respondida por SEO On (Avada) 24 de maio de 2024

Dear PurezaVital Store Owner.

Thank you so much for taking the time to leave a feedback to our app and we are truly sorry to hear about the issues you've experienced. We take your feedback very seriously and want to ensure that we address any problems promptly.

We noticed that you haven’t reached out to our support team yet, and we would like to offer our assistance in resolving the issues you encountered. Our goal is to help you restore your store’s settings and customizations as quickly as possible.

Could you please provide us with more details about the specific problems you faced? Any information you can share will be incredibly helpful for our team to diagnose and fix the issues.

Thank you for bringing this to our attention, and we appreciate the opportunity to make things right. We look forward to hearing from you soon.

Best regards,
Avada Support Team

27 de dezembro de 2023

Worst app I’ve seen. It totally broke my site and got suspended from Google. Now I have to invest +500€ to get my site working again. DO NOT USE THIS APP

Asia Time
Alemanha
13 days usando a aplicação
6 de março de 2024

Don’t even think about it , they ruin up my website

saharasouq
Singapura
About 1 month usando a aplicação
7 de janeiro de 2024

Completely ruined my website, I do not recommend.

Charmente
Estados Unidos
About 1 month usando a aplicação
14 de maio de 2024

Hello, I was charged $32 for daily use and I would like a refund.

vinterro
Turquia
About 1 month usando a aplicação
Questão respondida por SEO On (Avada) 27 de maio de 2024

Hello Vinterro Store Owner,

I understand from your review that there was a concern regarding a charge of $32 for daily use, for which you've requested a refund. Allow me to clarify how our subscription model works. Like many Shopify applications, our app is based on a subscription system. Users are charged a recurring fee of $34.95 every 30 days to access the app or certain features within it. This fee is not calculated on a daily basis but covers the entire subscription period.

Upon reviewing your account details, I noticed your subscription began on March 30th and was set to renew on April 29th. As per our 30-day guarantee refund policy, you are eligible for a refund since your cancellation request falls within this period.

We have already issued a full refund. Please reply to our email to confirm that you have received the refund.

Thank you for your understanding, and we apologize for any confusion this may have caused.

Best regards,
Esther from Avada

20 de março de 2024

EXTREMELY BAD FOR YOUR STORE I BEG U DO NOT DOWNLOAD. IT REMOVED MY IMAGES, MY. PRODUCT DESCRIPTION WAS ALL OVER. NOW I GOT TO FIX THIS MANUALLY. DONT LET EMILY HELP

FoldyDuffle
Estados Unidos
35 minutes usando a aplicação
11 de janeiro de 2024

( Free SEO and speed optimization included )
Although it is written in their free service, there is no such feature. I tried it and my site speed dropped from 45 to 38.

Lady Ros
Estados Unidos
28 minutes usando a aplicação
1 de fevereiro de 2024

On app install page showing free to install, after install everything is paid only alt text free

Raza Gems LLc
Emirados Árabes Unidos
3 minutes usando a aplicação
Questão respondida por SEO On (Avada) 2 de fevereiro de 2024

Dear Raza Gems LLc store owner,

Thank you for sharing your feedback about the Avada SEO Suite app, and we apologize for any confusion or frustration you've experienced. We genuinely appreciate users like you who take the time to provide valuable insights.

I want to assure you that we take your concerns seriously and are committed to addressing them promptly. To better assist you, could you please provide more specific details about the discrepancies you encountered after installing the app? Understanding your experience in more detail will help us investigate and resolve the issues effectively.

Additionally, our team is here to help guide you through any questions you may have about the app's features, pricing, or functionality. Please don't hesitate to reach out with more information or any further queries, and we'll do our best to assist you.

Thank you for your understanding, and we look forward to resolving this matter to your satisfaction.

Best regards,
Avada Support Team

14 de janeiro de 2024

Too bad

Remaxyy.com
Turquia
About 18 hours usando a aplicação
23 de janeiro de 2024

Extremamente ruim, instalamos para testar e decidimos não comprar, deixou a vitrine da loja sem imagens, extragou todo o e-commerce. Inacreditável!!!! Merecem um processo!

lilikoiwear.com
Estados Unidos
1 day usando a aplicação