Avada: Size Chart, Size Guide , 1 338 avaliações
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This app is amazing and the customer service are super helpful!! Audrey and Maison really helped a lot by asking the tech team of this app to solve my problem
And again it was Liz from Avada who helped us, this time with the size chart.
Thank you Liz
I'm not good at English, but it's not difficult to use, so I was able to use it without any problems. Also, the support staff was very kind. Thank you Abby.
custom Support Esther is very nice and helpful to solve my issue, and this app can help me for my size problelm
Easy to use, good service
Gosto muito da aplicação e é fácil de usar. A Esther foi uma grande ajuda quando não estava a conseguir configurar correctamente.
Great app! When I had a small issue, Tiana and William fixed it very quickly.
They purposely mess up the Size Charts so when you ask for help they quickly answer in return for you to write a feedback/review for their app. Not recommended!
Hello there,
We're so sorry to hear about your experience with our app. Your feedback is incredibly important to us, and we genuinely appreciate the opportunity to address any issues you've encountered.
Regarding your statement that we purposely mess up the size charts, we want to assure you that this was never our intention. We always strive to adhere strictly to Shopify policies and ensure a seamless experience for our users. However, we recently updated our app, and it's possible that some themes may require manual updates and support to ensure the size chart displays properly on your site.
Upon reviewing our chat history, it appears that Nolan addressed the issue you mentioned on April 11th, and it was resolved. However, if there are any remaining issues or if you're referring to a different incident, please let us know so we can address it promptly and ensure your satisfaction.
We've shot you an email to follow up, kindly check the mailbox so we can continue assisting you.
Your satisfaction is our top priority, and we're committed to resolving any issues you may have experienced. We value your feedback and would appreciate the opportunity to turn your experience around.
Thank you for your understanding and patience.
Best regards,
Avada Support Team
Esther was very helpful. She assisted me with positioning the size chart correctly on my site. She was very patient and answered all of my questions. It was a pleasure working with her.
Nice support. Hana helped me fixed the issue of size chart not displaying in no time.