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I haven't tried to use the app yet on my customers but it looks great on my website. The customer support was very fast and helpful.
Thank you so much @FairyMat!
I’m happy you chose our app from all the apps in the market! Do let us know how your customers find the app!
If there is any further help we can provide, customer support will always be there to assist you!
Nous avons installé l'app Voilà sur notre store (qui ouvre juin 2021) et nous sommes vraiment ravis !
Nous avons testé plusieurs autres app sur d'autres sites mais aucune ne propose ce que fait Voila.
Avoir la possibilité de choisir dans le panier les récompenses/discounts est bien mieux que de coller un code dans le checkout ou d'attendre d'être dans le checkout pour voir nons réductions. En effet, selon des études entre 60% et 70% des clients abandonnent le panier pour diverses raisons (frais de livraison trop élevé, délais trop longs, etc.) mais surtout, car les clients ne voient pas la réduction totale qui est offerte avant de passer à la caisse !
Et c'est là toute la puissance de Voila.
Avec Voila, les clients voient directement le montant de la réduction dans le panier et il est démontré que ce système encourage les client à finaliser leurs achats. Le support est aussi très bon. Tamal a fait en direct les modifications que j'ai demandées afin que tout soit bien aligné avec notre template. Dommage que cette app soit difficile à trouver ! sinon cela ferait longtemps que je l'aurais installée sur d'autres boutiques. Nous ne pouvons que recommander à toute personne qui cherche à augmenter leur conversion (panier-checkout) d'installer cette app ! --------------------------------------------
(Automatic translation)
We have installed the Voilà app on our store (which opens June 2021) and we are really pleased!
We have tested several other apps on other sites but none of them offer what Voila does.
Having the possibility to choose in the cart the rewards/discounts is much better than sticking a code in the checkout or waiting to be in the checkout to see our discounts. Indeed, according to studies, between 60% and 70% of customers abandon the cart for various reasons (shipping costs too high, delays too long, etc.) but mostly because customers don't see the total discount that is offered before checking out!
And that's the power of Voila.
With Voila, customers see the discount amount directly in the shopping cart and it has been proven that this system encourages customers to finalize their purchases. The support is also very good. Tamal made the changes I asked for on the fly to make sure everything was aligned with our template. Too bad this app is hard to find! Otherwise I would have installed it on other stores a long time ago. We can only recommend to anyone who is looking to increase their conversion (cart-checkout) to install this app! Translated with www.DeepL.com/Translator (free version)
Thank you so much @Tags 4 Pets!
Thank you for the detailed review. Glad that you liked the coupon pop-up feature on cart and our service :)
Almost perfect app!
Just missing one crucial element.. discount links aren’t compatible with this app. So customers will have to manually add in codes.
Perfect service, friendly and helpful. for great app! Would highly recommend this app to anyone running an e-commerce store.
Thank you so much @Relish!
We're so glad that you found our app helpful for your business. This is exactly what we strive to achieve... To make the customer's business journey simpler and easier!
Thank you again!
Really fast and nice support, nice product.
Everything we needed is present, and the support helps me within few minutes
Support was great in the beginning. But now even though they put 'We reply immediately', tried to contact them just now, still no reply. Issues are still not fixed even though they took a look at it in the beginning. Very disappointing. Unless they fix it, otherwise we are moving on to other app.
Hi ,
We contacted you within a few hours of your last message and have sent multiple messages, but we have not yet received a response from you. We also saw that you uninstalled our app within a few minutes after sending us a support request. Our humble request to you is to please reinstall our app and let us know so that our support team can help you.
You know that our support team is very responsive, which is why you mention it in reviews.
Please help us to help you.
I check for many same app, but this app have awesome and very fast support and do the job as I want!!
Thank you so much @Bazzus!
We're so happy that you chose our app from all the apps in the market!
It really inspires us to create quality apps for our customers when the reviews are so nice!
Let us know if you ever need any help!
We'll be right there.
Great customer service, very prompt! The app is easy to use as well, overall a great experience!!!!!!
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you found our customer service prompt and helpful. We take pride in providing excellent support to our users. We're also glad to hear that you found our Discount on Cart app easy to use. We appreciate your feedback and look forward to providing you with a great experience in the future!
Great and quick support.Awesome app.Loved it.I can recommend it to everyone who is looking for any discount app for shopify store.
Thank you so much @Pink Celestial!
We're glad that you found our App and Customer Support helpful for your business!
Thank you again for recommending our App!
If any help is needed in the future, please don't hesitate to contact us.
We'll be right there to help you anytime!
Unable to add coupon codes unless we upgrade by clicking on the yellow "Upgarde Now".
Attention to detail is obviously not their forte.
Hi, You tried to use a PRO plan feature being in the Free plan. That's why it asked you to 'Upgrade'. I reached out to you with the explanation but unfortunately didn't get any response from you.