AVASHIP: Order Tracking

Great customer support...!
Fantastic app for everyone...!
I love this app and i recommend everyone to install this app...!!!

Awesome APP, awesome tech support! This is a must for Shopify stores. Very satisfied with the functionality.

I do all my sticky announcements with this app. Really amazing. I recommend it to everyone who wants an announcement bar.

WORKS WELL, BUT CAVEAT! There is a critical bug that could cost you a lot of money. We encountered an error, and wound up solving it on our own as Avada support didn't seem familiar with their own documentation. First of all, the app's documentation instructs you to create a Shopify shipping plan for your free shipping promo, setting the "cost" field to "$100". This seems counter-intuitive, but according to the documentation, is necessary for the proper functioning of the Avada plugin. By itself, without the plugin, this would charge the customer $100 for "Free shipping", which is obviously incorrect. With the app, however, it uses this field as the dollar amount that the customer must spend in order to achieve free shipping. We did exactly as instructed, tested that it was working, and were done (or so we thought). The next day, thankfully, a customer notified us that his "Free" shipping was charging him $50 (the threshold we had set our free shipping amount to). We asked him for a screenshot, and sure enough, he was right. While we couldn't replicate the error on any of our devices, the system was definitely trying to charge him $50 when he qualified for free shipping. We immediately reached out to Avada support, and for their part, they responded in ~12 hours or so. However, the rep seemed to think that we had made an error in setting the price to "$50", which is explicitly stated in the documentation. At this point we were losing money, and rather than educate them about their own product, we simply tried creating a duplicate free shipping option in Shopify, with all the same conditions, but this time set the price to $0. Having both plans running simultaneously works perfectly from what we have been able to tell, and there have been no further customer complaints. Hopefully this saves some other store owners some headache until this issue gets fixed.

This is another really great app from AVADA. I love all of AVADA's apps, I love their features, I love their prices, I love their service. Yes, their service is superb!

nice app ! je recommande fortement cette application , de plus elle est gratuite et simple d'utilisation !

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app. great App i would recommend it

I like how it's free, especially since I am just starting out I don't want to be committing too much! Thanks a lot!

Absolutely useful! Love it with the customization it offers, the way you can place it anywhere on the website and it's free!!!

Avada Free Shipping Bar was really easy to install. The support that I received with a query that I had was prompt and directly assisted with my issue. Overall it is a great addition to our store.