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I had an issue with some options on my website, and Vivian and dev Henry were very helpful and friendly and fixed this issue for me really quickly. This app has been great for products with too many options or adding more advanced options, I would definitely recommend it to other store owners.
I have been using this app for 2 years now. Had some issues in the beginning but bugs are always fixed quickly. Great functionality too
A lot of work to setup it to discover that when you change the color in the app, the pictures doesn't change the color too. Besides, it creates a mess in your Packing slip.
Hi there — thank you for taking the time to leave a review. I’m sorry the setup felt like a lot of work and then didn’t behave the way you expected. I understand how frustrating that feels.
A quick clarification on what you’re seeing:
- The color/image change feature in Avis is designed for the front-end product page experience (what shoppers see while selecting options).
- After checkout, Shopify will always use the original Shopify variant image for Shopify Admin order view and packing slips. That’s Shopify’s default behavior, and right now there isn’t a way to replace those post-checkout images with option images.
That said, the selected option values are still saved correctly on the order — only the image shown in Admin/packing slip remains the variant’s default.
Our support team has already reached out to you by email with this explanation and next steps — please check your inbox. If you’d rather, contact us via Live Chat in the app or email help@avisplus.io and we’ll review your setup with you to ensure:
- The product page swatches work exactly as intended, and
- Your packing slip output stays clean and consistent with Shopify’s format.
Best regards,
AvisPlus Team
This app is so much better than others offering "build options" I've tried.
When I needed to upgrade Anne was super helpful, handled the upgrade on her end and easy instructions of how to complete it on my end.
Everything was done, complete and ready in less than 10 minutes.
Amazing app, the support is next level, I recently had some issues with prices updating with additional charges since I started using a third-party landing page builder for my product pages but Vivian and Dzung sorted out the issues for me in around 5-10 minutes, insane Value, great team to work with. Extremely happy
Hele fijne app met een top klantenservice, ik werk al een poosje met ze en ze reageren snel en kijken gelijk met het team hoe tot een oplossing te komen wanneer je ergens tegen aan loopt. Aanrader!
App is great. We have used for both product options and for ways to quickly inject messages into the templates. We can select which products we want the messages to appear on. Also, segmenting by customer profiles is really handy. The support team are extremely helpful (thanks Sam).
The most advanced variant app we’ve found, perfectly suited for our demanding store with hundreds of product options and finishes. Truly top-tier support and functionality.
I’m always having a great experience with the support team — any issues that appear are resolved immediately. Today I was assisted by Anne, and she was incredibly helpful.
Highly recommend this Shopify app!
Super helpful support team. Work with you as you ramp up. Willing to make customizations and patience with a new user. Most feature rich product options plug-in I've experienced within the Shopify ecosystem to date.
They said the variants would appear on the collection page, but there's no such feature. That was disappointing and waste of time. Still, thank you for their interest and attempts to be supportive.