Product Options Variant Option
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Slow page download with Dawn theme!! We ran Facebook ads for two months and and our page was downloading cricket slow. We were hoping to try to figure out if we can use this app with a limited number of options on a new theme. But now they want to charge us... even though we were early entry users... worked closely with them from the start.
Hi Falooka,
This is Judy from the Avis team. I want to extend my heartfelt apologies for the frustration you've experienced.
We deeply regret not being made aware of your issue sooner, and we genuinely believe that our app has minimal impact on your store's loading speed.
Regarding the activation of our paid plans, this occurred on September 7th. The reason these plans were applied to your store is due to the reinstallation of our app on September 10th. Please rest assured that we never intend to charge our loyal customers without their explicit consent.
Once again, I sincerely apologize for any inconvenience you encountered during the app reinstallation. If there's anything more we can do to assist you while you're using our services, please don't hesitate to get in touch with us. Your satisfaction is of utmost importance to us.
Quite simple to understand and navigate. Tiny issues of placement were taken care of very quickly by Artemis and his team. Really appreciate their desire to work with me to get the look I wanted.
Good morning, Layers & Layers ❤️
Thank you very much for your thoughtful remarks! Right now, our entire crew is ecstatic! As a consequence of your support, we will continue to work hard to improve the products and experience for our loyal customers.
We hope that your store will perform well in the future and please do not hesitate to let us know if there is anything else our team can assist you with as it is our pleasure to do so 😍
Best to you,
Artemis
AvisPlus - Customer Support Team
Atención extraordinaria. Te dan soluciones rápidas y bien explicadas, desde el mismo chat o a través del correo electrónico.
Good day to you, MAYUK!
We're thrilled to hear that our app and customer service team have been of assistance to you. We greatly appreciate your feedback. In the future, we will strive harder to improve the service. It is both a pleasure and a privilege for us to follow you on your journey to a prosperous business!
Best,
Judy
AvisPlus Customer Support Team
I am very pleased to share my experience with this app and great support received promptly from Judy who was amazing and very cooperative and the development team who answered very soon to all my request. I suggest to use this app if you are loogin for a product customizion feauture.
Great day to you, Vero Bijoux Italia!
Thank you so much for your wonderful review. Your compliment and approval mean the world to our team. We will work harder every day to deliver the best service we can.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help.
Best regards,
Judy
Avis Support Team
Fantastic app! Seriously amazing support! I had some minor edits to make and Luffa and Judy and dev team were lightning fast with changes. They even suggested some changes to make my complicated variant layout on front end pages look better. This app make my complicated option sets of variants a breeze to create and edit. Specifically the create option sets feature, add charge option, conditional logic hidden drop down menus and option display type. HIGHLY RECOMMEND!!
Hi AbundantEarthWorks, hope you are having a wonderful day!
Thank you for your great comment on the app and the support team! We are excited to know that you are satisfied with the app and the support we deliver. We will keep up with the hard work to make our service better and better every day.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help.
Best regards,
Judy
Avis Support Team
Artemis was extremely quick to respond to me and action my request. Very happy with the support provided.
Good day, Elite Vape!
Thank you so much for your generous feedback! Your satisfaction is our ultimate goal and driving force. It means a lot to our team to know that our app serves you well. Hope your business will thrive and grow better in the future and we can accompany you on the way.
Best regards,
Artemis
Avis Support Team
The app has all the features we need - from product bundling to personalization. Easy to use and doesn't seem to slow down our site. Best of all it's free and customer service is A++ (thanks Artemis!). Kudos to the team!!
Dear Ava & Ava✌🏻
We're really grateful to support a kind-hearted merchant like you. Our team will try our best to make the app even better with upcoming features. Have a nice day 😍
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.
Best regards,
Artemis
Avis Support Team
I have honestly never in 10 yers of designing commerce sites met a more responsive and more helpful team of developers ever!!! This App is incredibly helpful and far easier to use that other apps, and the customisations are endless!!!
Good day to you, Cyberlens!
Thank you so much for taking the time to write such kind things! We're ecstatic to hear that you like the app and that it works well for your business. We're inspired to work relentlessly to enhance our app thanks to your valuable input. If you need any support, just leave us a message and we will always be there happy to help. I wish you a good day ahead of you!
Best regards,
Luffa
AvisPlus Customer Support Team
I installed the option app so I could have color swatch options and not let it affect my inventory because my items are made-to-order. I was looking for more customization than the basic app and so I reached out for help on their chat. I chatted with Molly and she was so incredibly helpful! I explained everything I was looking for and she communicated clearly what I could do. I am totally in awe of how my site looks now, it is a total dream come true. I can not recommend this app enough!
Hey PigMintShop 🎨
We're so happy that you received 5-star support from Molly and our developer team! Because of you, all of us will work harder to improve the app and develop more beautiful option looks. 🤩
-Noah & AvisPlus Product Options team-
I really love the app, it has all the required features and the customer service is great. I really appreciate that they have made a free app with all the premium features and services. I suggest using this app in your stores.
Good day to you, My Store!
Thank you for your kind review about the app and our support team. We are very happy that our app and support are helping your business thrive and grow better. We will keep up with the hard work to deliver the best service we can.
If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.
Best regards,
Judy
Avis Support Team