Awkward Styles Print on Demand , 25件のレビュー

総合評価
3.9
評価レベルごとの件数
  • 評価の64%は5つ星です
  • 評価の8%は4つ星です
  • 評価の8%は3つ星です
  • 評価の4%は2つ星です
  • 評価の16%は1つ星です
2022年12月9日

Very disappointed with the customer service. When there is an issue they take forever to respond. I placed a big sample order and submitted a claim for three of the items because they did not come out like the mock-up. It’s been over two weeks and still nothing. If I dropped shipped the items and my customers had complaints I would have had to refund them and take a loss and possibly lose my customer. I even sent three messages and still nothing. They would have gotten five stars if they had better customer service. I gave them an extra star because most of the designs came out nice. Customer service is the utmost important thing in business because it can make or break a business. Without it, you have nothing. If they could improve that part they would have an amazing company.

The Art of Black Motherhood
アメリカ合衆国
アプリの使用期間:約1ヶ月
Awkward Stylesが返信しました 2022年12月9日

Hi there,
We are sorry for your experience. Our response time is usually lower than 3 hours, even during the peak season. We use intercom to follow all metrics. Our team is checking to see if there was a glitch during your claim process.
Thank you for your feedback and business.