B: Wholesale Customer Accounts

B: Wholesale Customer Accounts

Recensioni (143)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
17 settembre 2021

I am using app to help our bulk buyers select multiple products at once and add to cart. Makes life easier for them. Gets the job done well. Great service and response by the BSS team. A+

stbjyoti
India
12 mesi di utilizzo dell’app
BSS Commerce ha risposto 19 settembre 2021

Thanks for your kind words.

Enjoy our B2B apps now and let me know at sales@bsscommerce.com or Live Chat in case you need further support from our team.

Best,

Steph and BSS Commerce Team.

19 aprile 2023

Of course, we had an individual aproach for our B2B Customers in mind, yet this app delievered the largest part of the needed puzzle pieces. The rest was found quickly and thoroughly by Jennie from the support and her team of technicians. Binging ist all together helped enormously to implement a solution that even leaves room for added services in the future. We are thankful for the cooperative help of the support team.

NatureCups
Germania
12 mesi di utilizzo dell’app
BSS Commerce ha risposto 25 aprile 2023

Thank you for the wonderful review and for your 5-star rating! We are so pleased to hear about your positive experience working with our support agent and the technical team. Thank you for your continued support!

16 giugno 2022

This was a fairly easy app to install, however the team were on hand to help me with a couple of issues that I could not either work out or do myself. Jonas in the customer service team was very quick and helpful to provide guidance and also help fixing some things to my liking, and Pham Le Minh Tri was able to help with any technical stuff.
We have run some tests with our new wholesale customer and everything appears to be working really well. Once properly up and running I would be able to provide more feedback and I feel reassured that Jonas and the team will be on hand should I need any more help.
A great app, and the support team are available to help with any personalisation to match your shopify theme.

Edibilis
Regno Unito
11 mesi di utilizzo dell’app
Data modifica: 22 aprile 2022

I had a great first introduction to BSS. Emma (the support team) called me & introduced the B2B Portal system for me. After this great introduction I decided to try it. As Im not a good tech, I needed help to fully setup the system, and the whole team was very quick & easy to work with.
I specially want to thank tech Minh Tri & Hoa Xuan Duong. The whole system fits our needs, and I like that the clients have easy access to B2B prices as well as our B2C clients. So we didn't need to redo everything into to collections. We have used the systems of BSS for 2 months soon, and we are very happy with the functions. It fits our needs today. Thank you again for doing everything for us - & a major thanks for redo everything when we redesigned out new theme ;)

Hunde Fitness
Danimarca
10 mesi di utilizzo dell’app
BSS Commerce ha risposto 21 aprile 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

17 febbraio 2023

I don’t usually post reviews but with this app I felt I really needed to share our experience. Our store had a few custom requirements and the support has been very quick to respond and implement the desired fixes. I have seen that many app developers refer to excuses like “our app is not designed for this feature” but with BSS Commerce I have only seen willingness to understand and meet customer needs.

Big thanks to dev Hai Pham Dinh who quickly helped me with the customization of the Order form on my Portal. And a thank you to dev Cuong Nguyen Quoc who makes sure the Custom Prices is in sync with the portal.
The B2B Portal & B2B/Wholesale Solution app is great for anyone wanting to set up B2B function within their website quickly. Setting up wholesale pricing, custom online forms, hiding prices, etc… This app is an “all-in-one” app with fantastic support. I look forward to growing our business with the B2B Portal & B2B/Wholesale Solution app!

Pala Petfoods
Estonia
9 mesi di utilizzo dell’app
BSS Commerce ha risposto 23 febbraio 2023

Thank you so much for such a great review and 5-star rating! We are so glad that with our app and support, you saw the quality and trust we take into offering products and services. It’s lovely to hear that our team has been able to meet your custom requirements and demonstrate our commitment to understanding and meeting customer’s needs. We are so proud of our team and we thank you for appreciating their support.

7 aprile 2023

Very helpful app, it rapidly fixed our need to receive customer orders ad draft orders. The customer service is awesome, they understood our difficulties and issues and helped us via call and via their ticket service. Jena and the technician Cuong Ngo Quoc were responsive and really efficient, making quick modifications to the app to better run on our third-party theme, Shapes. All in all, we're very satisfied so far!

Organic Beer
Italia
9 mesi di utilizzo dell’app
BSS Commerce ha risposto 11 aprile 2023

Thank you so much for your 5-star rating! We are truly grateful for your positive feedback and are very happy that our app was able to help you rapidly receive customer orders and draft orders. We appreciate your kind words about our customer service. Our agents worked hard to make sure your experience was a great one. Thank you for choosing us.

5 aprile 2023

Emma and her team worked quickly to resolve an issue with our store, responding to our email request within the hour. They fixed the problem very quickly and kept our company updated by email so we always knew what was happening.
Very easy to contact Emma and her team, thank you for your support.

Rudy Project UK
Regno Unito
9 mesi di utilizzo dell’app
BSS Commerce ha risposto 11 aprile 2023

Thank you for your five-star rating! We are so pleased to hear that our agents were able to respond to and resolve your issue quickly and efficiently.

Data modifica: 13 luglio 2022

Wanted to add review as I have had such a good experience....
I needed some help installing the app and contacted the support team who were very helpful , went through everything without issue, explaining everything effectively. Even once installed everything going forward was talked through so I knew how to use the app effectively and had ensured I had no issue with questions going forward.,
The team are very knowledgeable and the support received is excellent. A big thank you to Nguyen Vu Manh Cuong, Nguyen Minh Dang and dev Vu Phi Hung ...Who gave amazing service. I WOULD definitely recommend this app to add to your Shopify as it does exactly what it says it does with no disappointment!! Great stuff

Ciaobrow
Regno Unito
7 mesi di utilizzo dell’app
15 giugno 2022

We are using this application to allow our business customers to place orders online for their specific products. The application has several features, at the start, it was overwhelming as it had so many features, that I didn't know where exactly to start, but after a few minutes, I was all set up. I've also dealt with their support team, specifically with Emma. I've worked with support teams of other applications, and unfortunately with those other applications, the response time was really, bad, but with Emma, I was getting fast and accurate responses. The resolution to my request was dealt with by Pham Dinh Hai, and in 1-2 days he had everything fixed! I'm more than happy with the service I've received, and how the application is working for us so far.

Tablet2Cases
RAS di Hong Kong
7 mesi di utilizzo dell’app
19 ottobre 2023

Very useful application, customer service that listens and is very available to help with installation. The combination of these B2B applications is perfect for a highly functional B2B site! Thanks a lot!

Olibanum retail
Francia
7 mesi di utilizzo dell’app