Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
13 september 2023

great customer service. Jennie P in particular has always been there to help!

Rickey's Jerky Wholesale
Verenigde Staten
20 dagen gebruiken de app
BSS Commerce heeft geantwoord 15 september 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

24 juli 2023

Easy to use and amazing support from Jena and her team! We're very happy with the way everything was handled and the onboarding process.

Five Elephant Roastery GmbH
Duitsland
20 dagen gebruiken de app
BSS Commerce heeft geantwoord 27 juli 2023

Thank you for your 5 star rating!

We are thrilled to hear that you had an easy and amazing experience with our support team. It is our goal to make the process as smooth and enjoyable as possible for our customers.

We are delighted that we were able to meet your expectations!

1 augustus 2023

Emma was helpful, prompt and knowledgeable in her assistance during the my trial period of using the app.

She was able to help me troubleshoot the Net Terms feature and help recommend solutions for the challenges that I faced.

Farandole by Plain Vanilla
Singapore
10 dagen gebruiken de app
BSS Commerce heeft geantwoord 11 augustus 2023

Thank you so much for your 5-star rating!

We are glad to learn that our agent's assistance during your trial period was helpful, prompt, and knowledgeable. We will ensure to continue to provide our customers with such exemplary service.

Thank you again!

12 mei 2023

Very easy to use, customer service - EMMA is also very patient, their team will try their best to solve the problem for us. highly recommended!!!

ZOSI Technology Co., Ltd.
China
6 dagen gebruiken de app
BSS Commerce heeft geantwoord 16 mei 2023

Thank you so much for your 5-star rating!

We are delighted to hear that you found our platform very easy to use and appreciate your positive comments about our customer service. Thank you for your kind words and for highly recommending us.

5 juni 2023

Super service du support technique.
June c'est occupé de mon problème et le tout c'est régler super facilement.
Merci.

Jean Julien
Canada
Ongeveer een maand gebruiken de app
BSS Commerce heeft geantwoord 7 juni 2023

Merci beaucoup pour votre évaluation de cinq étoiles ! Nous sommes très heureux que June ait pu résoudre votre problème si facilement. Nous sommes ravis que vous soyez si satisfait de notre service à la clientèle et nous apprécions vraiment votre opinion !

21 september 2023

outstanding customer service

99 Cent Printing
Verenigde Staten
3 maanden gebruiken de app
BSS Commerce heeft geantwoord 27 september 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

2 februari 2022

Big thumb up to the app, the developer team - tech guys (Leorio) and the assistance (Steph) which are always very kind and able to help you. Great work guys

Area Rivenditori
Italië
Meer dan 2 jaar gebruiken de app
BSS Commerce heeft geantwoord 15 februari 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

26 november 2021

The wholesale apps are perfect for my overly complicated situation. Its why I went with them. They took the time, as they (Steph is amazing) continue to do for me even now, many weeks after the fact as I'm still leaning on them to help me brainstorm and implement custom modifications they always figure out for me how to make work. Steph has somehow never grown impatient with me.. or wait. Never shown the impatience I assume she simply must be feeling by now dealing with me. Just accommodating. Always. Still. Still! Oh and apps work wonderfully too. If they cannot, they will make it so (Tuli). Thanks ya'll

Triple Three, Inc.
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
BSS Commerce heeft geantwoord 8 december 2021

Thanks for your kind words.

Enjoy our B2B apps now and let me know at sales@bsscommerce.com or Live Chat in case you need further support from our team.

Best,

Steph and BSS Commerce Team.

29 juni 2022

Setting up our wholesale store this app has some great functions and was easy to install. So far any issue or even little customisations have been done and solved. Super happy so far and and can't wait to finish the last bits to see the final result - update will follow if needed. Thanks as well to Jonas and the team that is in daily contact with me during the last weeks to set up everything and help me fix problems together with the technical team doing even small customisation (special thanks to Cuong NVM, Nguyen Dinh Khanh, Nguyen Minh Dang). Keep up the great customer support.

Dudes Factory B2B
Duitsland
Bijna 2 jaar gebruiken de app
16 februari 2022

Great customer service always helping, taking note of customer needs and mods, good features, doesn't seem to affect page speed,

HoReCatarvike.fi
Finland
Bijna 2 jaar gebruiken de app
BSS Commerce heeft geantwoord 17 februari 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!