BSS: B2B Portal, Quote, Net 30 , 117 recensies

Support is really really fast on solving issues or providing the information. They helped us many times up to now and I am really glad to work with them. Especially, Joy and dev Dao Van Phu, Trinh Viet Anh! I used to have some issues with another b2b wholesale solution app few months ago, and the old support agent Josephine was the one who stood side by side with us. Then, a couples of issues related to restyling the form, quantity button at product page, and installing the code for some functions Quantity Increment, Order Limit, etc. appear, then the next support agent Joy Nguyen is the one that communicate with me. She is responsive and friendly. She then forward the case to the dev: Trinh Viet Anh and Dao Van Phu who quickly resolved the issues, which is caused by theme incompability. Then I had some issues with the css of Portal page. Then I contact them again and they wuickly resolve the issue also. The app works well, and I am satisfied. Congratulations BSS you have a great team with great support! Your app is good also! I will definitely contact you in the future if I need further help.

Extremely disappointing experience. The app is overpriced, and the support team failed to appear on time for a scheduled onboarding meeting. After reaching out and waiting, they finally informed us that the app lacks functionalities previously promised. This has resulted in a complete waste of time due to poor communication.

I would give the team 10 STARS if could!!! Wow where do I start... I have undertaken a large project migrating a trade website from Magento 1 onto shopify WITHOUT the plus plan which has been no easy task to say the least. It has required multiple complex integrations with our warehouse management software as well as turning a basic shopify store into a trade website. The team at BSS have been absolutely invaluable to the success of the website as there app is the main functionality behind the "trade" functionality. This of course has not came without obstacles which they have been amazing and i mean amazing at working with me on. There development team has worked with other third party apps that i had to use to integrate their functions with others to help me achieve the required results. They have even prioritised a global app update to solve an important requirement with shipping needs for my account customers. More often that not with Shopify apps developers, when I need something specific from them to cater for a wider need i am simply told "no go and find a new app". Not with BSS, they find solutions and make it work one way or another. I now have a fully functioning trade websites which is entirely off spec in terms of core functionality for BSS and the third apps that I use, but between hard work and dedicate, everything is integrated and working across various complex coding. If anyone is considering a move to Shopify for their trade site but don't want to pay the $2000 to do so, these guys can make it work no problem! And what's more is the service from Emma's is second to none! I am based in the UK and have had zero problems with any communication barriers, and despite the time zone challenges, She always makes sure she communicates regularly to keep my up to date even prior to job completion. I have never been more confident in a long term partnership on Shopify to date. Thank you Emma and the Dev team for all your hard work and efforts, truly remarkable! 10 Stars!

The tool works seamlessly which is great. The support is next level to boot. I had quite a few customization requests and Jonas and his team took them on quickly and they look and work perfectly. My requests weren't exactly simple either - such as changing functionality of check boxes on items in the order form and completely moving objects. If you are using the wholesale app and want a self-serve option for your reps/customers, this is a great add on.

We're using this app and helps us to manage our wholesale orders. It gives us the functions of what we need.
Thank you to Jonas and Madu for always helping us when we encounter some issues with the app. Also, thank you to Stephanie for assisting us when Jonas is not around. Great customer service.

Awesome app for customers in the same business sharing carts together. Staff are diligent and attentive to any problems.

Has helped us scale our wholesale using their platform. We use net30 or net45 depending on contract with customer and easy to change between.

Not the easiest app to use, but thanks to Steph I had the B2B portal done in 2 days. She has given me perfect support via email and I got all the functions I needed for the B2B orders!

The strong point of this app is its flexibility which makes it suitable to cover more or less all aspects of a wholesale business. Customer service is very competent and fast. I had some difficulty setting some rules and June Nguyen together with her collghiu Cuong Nguyen Quoc and Duc Nguyen Van solved my problems immediately.

Il punto forte di questa app è le sua flessibilità che rende idonea a coprire più o meno tutti gli aspetti di un business wholesale. Il servizio clienti è molto competente e veloce. Ho avuto qualche difficoltà nel settare alcune regole e June Nguyen insieme ai suoi collghiu Cuong Nguyen Quoc e Duc Nguyen Van mi hanno risolto subito i problemi.

Amazing good product, does much more than needed. 24/7 support, we are extremely happy with the app and the support is so helpful. Thank you to all the staff Jonas & Emma, and all the technical staff Trinh Viet Anh, Nguyen Ngoc Hai, Hoang Van Luan who have been working extremely hard to support us.