BSS B2B Order, Request a Quote

Great app and company. They helped us set up our B2B and quote system exactly the way we needed, even with a few non-standard requests. Customizations were handled smoothly, and their support was responsive throughout. Highly recommend to try.

Lena from BSS B2B Quote was extremely helpful during our demo call. She clearly explained how the app works and how it can make the quote request process much easier for B2B customers on Shopify.

The solution is working well so far and looks like a great fit for improving the B2B buying experience. It gives customers a simple way to request quotes, while making the process more professional and efficient from the store owner’s side. Great support and a very positive experience overall.

*Great support despite some missing features*

We have been using BSS B2B Quotes actively in our Shopify set-up and especially want to highlight the support team — it is truly outstanding.

No matter what time we contact the live chat, we receive a response almost immediately. The support staff is always friendly, knowledgeable, solution-oriented, and genuinely committed to helping. We work with many Shopify apps and therefore have a lot of experience with different support teams, but BSS support is definitely among the best we have ever experienced.

The app itself works well and offers several useful features. One thing we especially appreciate is the ability to add custom fields, such as VAT numbers or internal PO numbers for customers, which is very helpful for B2B processes.

That said, there is still room for improvement regarding analytics and workflow functionality for our specific needs. For example, it would be very useful to have:

* a clearer list view of all quotes

* visibility of the quote value directly in the overview

* a history showing when a quote was sent to the customer

* better reporting and analytics features overall.

Additionally, it would be much more convenient if customers could convert quotes into orders themselves. Currently, this has to be done manually in the backend, which creates additional email communication and extra work.

Despite these points, we are overall very satisfied — mainly because of the exceptional support. It is rare to find such a responsive and dedicated support team.

Main support agents were Lux and Sammy. But also Hugo, Emma, Jeff, and Dylan.

Very simple and powerful app, with a wonderful support team, willing to adapt your app to your needs really. I have several emails with Tom and the result fits perfectly with my needs, for only $25/month compare to other apps much more expensive. It would be perfect if you could invoice directly via your app ;)

We’ve had a really good experience using the BSS B2B Quote app. The customer tagging feature has been super helpful for organizing different types of accounts and making sure each one sees the right pricing. The quote approval process has also been great,it helps us keep things consistent and double-check everything before sending it out to clients.

A special thank you to Ines, who has been incredibly responsive and helpful throughout our experience. Their support made it much easier to implement and fine-tune the app to fit our needs

Helen and Ruby did an excellent job by responding quickly and connecting to my store to resolve the issue right away. They promptly addressed the theme compatibility problems I was experiencing in the app and delivered exactly the solution I needed.

The app offers very detailed features for the B2B quotation process. I would definitely recommend it.

The BSS B2B Wholesale Solution app is simply outstanding. Extremely well-organized, powerful, and built perfectly for wholesale businesses.

Their support team is next level — fast, responsive, and always available. Every request I had was handled smoothly and exactly as needed.

I’m using it on two stores, and the experience has been flawless on both.

Highly recommended.

Ahmed from Dkhoni-Alsultan & ADT collections

The support is fabulous! Speedy and clear communication - plus the app does exactly what we need it to do!

Incredible support team

Huge thank you to the BSS support team for being so helpful, patient, and fast every single time. No matter the question, they responded quickly and stuck with us until everything was sorted.

A special thank you to Dylan, Helen, Ken, Cassie, Hannah, and Ruby, and to the development team for going above and beyond to help us — you were all amazing to work with. Genuinely some of the best support we've experienced.

5 stars, thank you all so much!

カスタマーサポートチームは、日本語のサポートは行っていないですが、英語で真摯な対応をしてくださっています。

いつもありがとうございます！