B: Wholesale Customer Accounts

B: Wholesale Customer Accounts

評價 (143)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年6月5日

Super service du support technique.
June c'est occupé de mon problème et le tout c'est régler super facilement.
Merci.

Jean Julien
加拿大
使用應用程式 大約1個月
BSS Commerce 已回覆 2023年6月7日

Merci beaucoup pour votre évaluation de cinq étoiles ! Nous sommes très heureux que June ait pu résoudre votre problème si facilement. Nous sommes ravis que vous soyez si satisfait de notre service à la clientèle et nous apprécions vraiment votre opinion !

2023年7月24日

Helpful service in fixing a minor formatting issue on the B2B portal page. I sent them a screenshot, they fixed it right away. Overall I like the B2B portal app and especially the B2B Wholesale solution app. Works very well for our needs.

DermOrganic Official Shop
美國
使用應用程式 大約1個月
BSS Commerce 已回覆 2023年7月27日

Thank you so much for your 5 star rating!

We're glad to hear that our helpful service in fixing your minor formatting issue on the B2B portal page was able to help.

We're happy that you enjoy the B2B portal app and especially the B2B Wholesale solution app!

2023年5月19日

best experience. Had issue with some features and they have solved each and every request i asked.

Kefi Kalon
澳洲
使用應用程式 大約1個月
BSS Commerce 已回覆 2023年5月22日

Thank you so much for your 5 star rating!

We are delighted to hear that you had an overall positive experience and that we were able to resolve every request you made. It's our priority to ensure all of our customers have the best experience possible. We really appreciate your business and your review!

編輯時間:2023年3月17日

Firstly, the customer service and responsiveness of the BSS team is outstanding. Emma was very helpful in answering all my questions and committed to helping me achieve the outcome I desired. I needed a little help implementing some code and styling and each request was met willingly and quickly. Special mention to Nguyen Ngoc Hai who assisted with the coding requests.
There was initially a coding clash with my back-in-stock buttons on the product pages, but this was attended to immediately and fixed - a pleasant experience compared to other app developers.
I required some assistance formatting my main portal information page and that was provided willingly and promptly. Much appreciated!
I noticed some site speed reduction which is inevitable for a logged in wholesale customer due to the extra price calculations for tax considerations, but BSS were quick to eliminate for guest customers, so my retail store was unaffected.
One overarching theme was the prompt communication and willingness to help, fix and explain anything I needed.
I now have a fully operational wholesale portal and a team to assist me with any future questions or issues. They have a development team too where more specific customisations can be achieved for a fee, which I intend to explore. The portal integrates well with the B2B wholesale app. and I look forward to exploring the many other features of the portal in future.

Axessorize
澳洲
使用應用程式 29天
BSS Commerce 已回覆 2023年3月9日

Thank you so much for your 5 star rating! We are so glad to hear that you had an outstanding experience with the BSS team and were especially impressed by the customer service and responsiveness. We will always be here to answer any of your concerns and help you achieve the outcomes you desire. We are also pleased that Nguyen Ngoc Hai was able to assist with the coding requests and that the portal integrated well with the B2B wholesale app. We appreciate your kind words and thank you for being a valued customer. |

2023年4月21日

Customer service is excellent and reply really quick. We have got in to problems and they fixed really quick and was very nice.

Topfoo
美國
使用應用程式 27天
BSS Commerce 已回覆 2023年4月25日

Thank you so much for your 5-star rating! We are delighted to know that you found our customer service to be excellent and that they responded to your queries and problems quickly and pleasantly. We appreciate your support and kind words!

2023年2月15日

This B2B App works well on all ends and has many features that are pretty useful for a B2B Shop. We are using the custom pricing as well as the VAT exempt, tax display and everything is working fluently with the Shopify checkout. The registration process is great too, we can approve a customer, before he can buy at a discounted price with the B2B/Wholesale Solution app. And with the B2B Portal, we can create a whole new portal for the customer's neww experience. The Support agent June Nguyen and Developer Team, are simply great, too! June and her tech team - Phu Dao Van, Anh Trinh Viet and Anh Duc Tran were exceptional in customizing the App to our needs. They answered really quick and could manage all our input. Dev... did a great job in every aspect and could solve every customization that we needed (he worked overtime to help us! On the whole, this Wholesale Solution is an absolute recommendation, if you want to customize your B2B shop to your needs. The price is absolutely fair for the great features they offer!
Used another B2B app before but changed to BSS, im werry pleased with them!

Fast Car
瑞典
使用應用程式 22天
BSS Commerce 已回覆 2023年2月15日

Thank you for your awesome 5-star rating! We are extremely delighted that you have had a great experience using our B2B apps. We also thank you for highly appreciating the hard work of our Support agent June Nguyen and Developer Team - Phu Dao Van, Anh Trinh Viet, and Anh Duc Tran. We truly appreciate your kind words. Thank you once again!

2023年4月19日

excellent customer service, the app meet all of my expectations.
The service team from this developers even helped me do some of the html customizations.
Thanks a lot

Wexford Home
美國
使用應用程式 22天
BSS Commerce 已回覆 2023年4月25日

Thank you so much for your amazing rating! We are glad to hear that our excellent customer service, app, and the service team's HTML customizations all met your expectations. We appreciate your feedback and your continued loyalty.

2023年7月24日

Easy to use and amazing support from Jena and her team! We're very happy with the way everything was handled and the onboarding process.

Five Elephant Roastery GmbH
德國
使用應用程式 20天
BSS Commerce 已回覆 2023年7月27日

Thank you for your 5 star rating!

We are thrilled to hear that you had an easy and amazing experience with our support team. It is our goal to make the process as smooth and enjoyable as possible for our customers.

We are delighted that we were able to meet your expectations!

2023年4月7日

Great support! Very great at reaching out and making sure you feel taken care of. Emma was very friendly!

NAT + NOOR
美國
使用應用程式 20天
BSS Commerce 已回覆 2023年4月11日

Thank you very much for your 5-star rating! We are greatly encouraged by your kind words and are happy to hear you had a great experience with our agent. We strive to make our customers feel taken care of and hearing your positive feedback is a wonderful affirmation of our efforts. Thank you again!

編輯時間:2022年3月23日

Excellent App, seamless transitioning for net terms and aesthetically takes on your theme settings. Emma and Ly Tuan Linh were most helpful.

Ford Lifestyle UK
英國
使用應用程式 20天
BSS Commerce 已回覆 2022年3月29日

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!