Rezensionen (818)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 94 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
29. Januar 2024

I can't say enough positive things about my experience with the BSS:B2B/Wholesale Solution app and the incredible support team behind it, led by the exceptional agent, Emma.

From the very beginning, Emma made it clear that my satisfaction was her top priority. She went above and beyond to meet with me numerous times, always being incredibly responsive and impressively fast in addressing my concerns and requests. Emma's dedication to ensuring that my customization needs were met was truly remarkable. She was responsive in the chat when I had an urgent problem and gave me the right advise to solve it.

But it doesn't stop there; the wholesale app itself is a powerhouse of features. It's incredibly rich in functionality and works flawlessly. It's clear that the developers put a lot of thought and effort into creating a tool that is both user-friendly and highly effective for managing wholesale customers. This app has streamlined my wholesale operations, making my business run smoother than ever before.

What truly sets this company apart, however, is their fantastic team. Beyond Emma, every interaction with their support staff has been outstanding. They make it easy to schedule support calls and are always ready to help. I appreciate that we can even meet in a share screen format, making it easier to troubleshoot and ensure that I'm getting the most out of the app.

In conclusion, I can't recommend this BSS wholesale app and their amazing team enough. Five stars are well-deserved for their outstanding service, feature-rich app, and unwavering commitment to their customers' success. Emma and her team have not only met but exceeded my expectations, and I'm grateful to have them as a part of my business journey.

Prabhuji's Gifts
Vereinigte Staaten
Etwa ein monat mit der App
19. März 2024

A lot of time was put into our wishes which we really appreciated, the result was as desired. Thanks Emma!

Palais Sustainable Luxury
Niederlande
4 monate mit der App
BSS Commerce hat geantwortet 22. März 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

18. März 2024

Top support.
We noticed a problem and it was quickly taken over and neatly resolved.
Very friendly manner and wise. Highly recommended.

swisscharge.ch
Schweiz
Etwa 2 jahre mit der App
BSS Commerce hat geantwortet 25. März 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

3. Februar 2024

Jena and the BSS team were amazing! I encountered a handful of snags and speed bumps, and they displayed patience, provided informative assistance, and promptly addressed and fixed every problem I had on the site. They even got on the backend of my site and corrected problems instead of just sending me to a help blog like most app do.. I initially considered a free wholesale app, but their prompt and solution-driven service became the decisive factor for me. I am choosing to stick with them because I trust that they will be there to help resolve any problem that may arise in the future.

Ex Machina Supplements & Nutrition, LLC
Vereinigte Staaten
3 monate mit der App
21. Februar 2024

Absolutely amazing app, exactly what I needed to create a wholesale account without affecting retail customers. The support from the developers was so quick and easy, they were fast and understood exactly what was required.

4x4industries
Australien
8 monate mit der App
16. November 2023

A great app that includes many of B2B features you would want in one place. Joy & the team were fantastic about helping install more complex features on my new website. Including fixing a couple of display bugs incredibly quickly, and great communication too.

Weavermill
Vereinigtes Königreich
8 monate mit der App
BSS Commerce hat geantwortet 20. November 2023

Thank you so much for the 5-star rating!

We are so pleased to hear that you enjoyed using our app, and appreciate the positive feedback. We are especially delighted that Joy & the team were able to add the more complex features that you requested in a timely manner.

We are grateful for your kind words and the confidence that you have placed in us.

Bearbeitet am 16. Juli 2024

Prompt support and service

Telopea Beauty Supplies
Australien
12 monate mit der App
BSS Commerce hat geantwortet 28. Mai 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com".

3. April 2024

Exactly what we need and great technical support, highly recommended.

Fanattik-Trade
Vereinigtes Königreich
Mehr als ein jahr mit der App
12. März 2024

Easy and very usefull app.
Love it.
Support is amazing. Fixing problems in less than 24 hours !

Endo Boutik
Frankreich
Etwa 2 jahre mit der App
31. Oktober 2023

We have installed the B2B/WHOLESALE SOLUTION app in our Shopify store. At the beginning we had a small problem with the theme.
The team from BSS COMMERCE responded to our chat request within minutes and implemented the adaptation to our special theme within a very short time. Great service! Many thanks to Joy and her team for this great work!

www.joergkressig.shopping

JOERG KRESSIG LIFESTYLE
Schweiz
10 monate mit der App