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We are using a relatively old theme and were struggling to implement some modules on our own. Via chat, we consistently received fast assistance, and the developers offered to look into the issues and the app implementation themselves. This approach worked wonderfully and the app now runs flawlessly within our old theme. We are extremely satisfied, truly excellent support!
Thanks for your 5-star rating!
We are thrilled to hear that our fast assistance and proactive approach helped resolve the issues and implement the modules successfully on your old theme. We're delighted that the app is now running flawlessly.
Thank you for choosing our support service!
The support was really fast and helpful in my issues, thank you so much for making everything go so smoothly! :)
Die Funktionalität der App ist für den Einstieg ins B2B Business mehr als ausreichend. Das wirklich starke ist hier der Support, es wird super schnell geantwortet, mega freundlich und so gut wie jeder Wunsch wurde mir erfüllt. Ich habe die App genutzt, um ein Registrierungsmöglichkeit für Businesskunden sowie Athleten, Ambassador und Freunde zu erstellen. Vielen Dank an das Team rund um Emma!
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
This app is definitely game changing if you are planning to open a shop for your B2B client. There are tons of customization opportunities and everything work pretty smooth. Moreover the customer support is fantastic and very quick!
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Great app functionality and exceptionally good customer service! We have very complex scenarios in our shop, involving selling to b2c and b2b customers in several countries and with different VAT rates and the BSS Commerce team did a great job in customizing the app to our needs. Especially Emma from customer support and Minh Dang the technician, who was working on our requirements very hard need to be mentioned. Without those two, we could not have realized our store the way we planned, so I cannot thank them enough for their commitment and clear communication for setting everything up in the way we needed it. This was very important, as we had our own customization in place, which needed to function properly with the app of BBS Commerce. The development team of BSS Commerce was able to integrate our own customization perfectly into the logics of their app, so we could get our desired results. During my time in e-commerce, I have worked with a lot of service providers, national and international, and I have to say, the BSS Commerce team stands out from all of them due their dedication and professional attitude and their flexibility! Even when I had a request during the Chinese New Year holiday, I was answered quickly and my request was resolved, even in this special time. Normally it is extremely unlikely to get feedback during this important national holiday, but the BSS Commerce team was there for us anyway.
Our company is very grateful to have found the BSS Commerce team and their app! If I could give this app 10 stars, I would! Full recommendation for anyone looking to implement b2b & b2c scenarios in their Shopify store, as mentioned above, we could not have realized our ideas for the shop without BBS Commerce and their great app!
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Absolutely an App to consider if you want some more advanced features for your B2B customers. A lot of possibilities, and don't be afraid, you have 14 days to try it out and the support is most helpful to get you up to speed.
Gute B2B App, die unsere Anforderungen komplett erfüllt. Das Support ist auch super und hat uns schnell geholfen, ein Problem zu lösen. Vielen Dank!
This app has been great at helping our wholesale business operate online. It is so easy to use and the support team is amazing. They are so helpful and always quick to respond!
We worked with June Nguyen who went above and beyond to sort out all of our issues, more than once! The devs are amazing as well, they helped install the app properly into our custom theme. Thank you dev Anh Trinh Viet and Phong Bui Thanh who have done amazing work on our theme. Any B2B online store would benefit with this app! 10/10
Thank you for your wonderful 5-star rating and glowing review! We appreciate your kind words about our app and feel truly fortunate to have such a trusting customer. We are glad that June Nguyen and our dev team, Anh Trinh Viet and Phong Bui Thanh, have exceeded your expectations and made the installation of our app smooth and seamless. We are so pleased that you feel that any B2B online store would benefit from our app. Thank you once again for taking the time to leave your valuable opinion!
We use this app to help our wholesale customers have a seamless experience with price breaks and custom pricing. We also use the custom registration form, and the auto-tag rules. The app has a ton of flexibility and customizations, so I am planning to use it in more ways in the future. There were several spaces where the app and the new theme we had installed were not working properly together. Emma C. and her team were diligent and extremely responsive in helping us fix all of the errors. Not only were they responsive and diligent, but they worked with us in a way that invited questions and made sure that they were really understanding our needs. The customer service was top-notch.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Nice helpful customer service, recommend!