Rezensionen (854)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 94 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
Bearbeitet am 11. Februar 2022

Great app functionality and exceptionally good customer service! We have very complex scenarios in our shop, involving selling to b2c and b2b customers in several countries and with different VAT rates and the BSS Commerce team did a great job in customizing the app to our needs. Especially Emma from customer support and Minh Dang the technician, who was working on our requirements very hard need to be mentioned. Without those two, we could not have realized our store the way we planned, so I cannot thank them enough for their commitment and clear communication for setting everything up in the way we needed it. This was very important, as we had our own customization in place, which needed to function properly with the app of BBS Commerce. The development team of BSS Commerce was able to integrate our own customization perfectly into the logics of their app, so we could get our desired results. During my time in e-commerce, I have worked with a lot of service providers, national and international, and I have to say, the BSS Commerce team stands out from all of them due their dedication and professional attitude and their flexibility! Even when I had a request during the Chinese New Year holiday, I was answered quickly and my request was resolved, even in this special time. Normally it is extremely unlikely to get feedback during this important national holiday, but the BSS Commerce team was there for us anyway.
Our company is very grateful to have found the BSS Commerce team and their app! If I could give this app 10 stars, I would! Full recommendation for anyone looking to implement b2b & b2c scenarios in their Shopify store, as mentioned above, we could not have realized our ideas for the shop without BBS Commerce and their great app!

SinoPlaSan AG
Deutschland
Etwa 2 jahre mit der App
BSS Commerce hat geantwortet 18. November 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

29. Juni 2021

Absolutely an App to consider if you want some more advanced features for your B2B customers. A lot of possibilities, and don't be afraid, you have 14 days to try it out and the support is most helpful to get you up to speed.

BlestShop
Norwegen
Etwa 2 jahre mit der App
Bearbeitet am 26. Januar 2024

Gute B2B App, die unsere Anforderungen komplett erfüllt. Das Support ist auch super und hat uns schnell geholfen, ein Problem zu lösen. Vielen Dank!

Aus Gnade
Deutschland
Etwa 2 jahre mit der App
Bearbeitet am 7. März 2023

This app has been great at helping our wholesale business operate online. It is so easy to use and the support team is amazing. They are so helpful and always quick to respond!
We worked with June Nguyen who went above and beyond to sort out all of our issues, more than once! The devs are amazing as well, they helped install the app properly into our custom theme. Thank you dev Anh Trinh Viet and Phong Bui Thanh who have done amazing work on our theme. Any B2B online store would benefit with this app! 10/10

Counterpoint Music
Kanada
Etwa 2 jahre mit der App
BSS Commerce hat geantwortet 9. März 2023

Thank you for your wonderful 5-star rating and glowing review! We appreciate your kind words about our app and feel truly fortunate to have such a trusting customer. We are glad that June Nguyen and our dev team, Anh Trinh Viet and Phong Bui Thanh, have exceeded your expectations and made the installation of our app smooth and seamless. We are so pleased that you feel that any B2B online store would benefit from our app. Thank you once again for taking the time to leave your valuable opinion!

Bearbeitet am 19. März 2024

We use this app to help our wholesale customers have a seamless experience with price breaks and custom pricing. We also use the custom registration form, and the auto-tag rules. The app has a ton of flexibility and customizations, so I am planning to use it in more ways in the future. There were several spaces where the app and the new theme we had installed were not working properly together. Emma C. and her team were diligent and extremely responsive in helping us fix all of the errors. Not only were they responsive and diligent, but they worked with us in a way that invited questions and made sure that they were really understanding our needs. The customer service was top-notch.

Provisions Co-op Wholesale
Vereinigte Staaten
Etwa 2 jahre mit der App
BSS Commerce hat geantwortet 13. April 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

4. Oktober 2023

Nice helpful customer service, recommend!

PAIKKA B2B
Finnland
Etwa 2 jahre mit der App
Bearbeitet am 30. September 2022

This app is amazing and has so many features included - the support team are super helpful and get back to you very quickly. Josephine has been great and was able to assist us with making some changes to our sign up form, her communication was very prompt and the changes were made exactly how we wanted thanks to Nguyen Van Dong. I would recommend this app to everyone!

JEWELLERY DROPSHIP
Vereinigtes Königreich
Fast 2 jahre mit der App
23. Juni 2022

The app has a lot of great features and functions that are needed or basics for your B2B business. We are currently setting up the website and the app itself and the whole team of BSS is super helpful, friendly and fast. So far any issue or even little customisations have been done and solved. Super happy so far and and can't wait to finish the last bits to see the final result. Also a shout out to Jonas that is in daily contact with me during the last weeks to set up everything and help me fix problems together with the technical team doing even small customisation (especially Cuong NVM, Nguyen Dinh Khanh, Nguyen Minh Dang) - thanks guys!

Dudes Factory B2B
Deutschland
Fast 2 jahre mit der App
Bearbeitet am 25. August 2021

Nice and useful app, but it has a few conflicts with some themes, works well nevertheless.
Support by Steph is great.

RDM Distribuidora
Mexiko
Fast 2 jahre mit der App
BSS Commerce hat geantwortet 26. August 2021

Thank you so much for your words and for your patience with the fix.

Feel free to contact me when you need further support. I'm all ears.

Best,

Steph.

18. Januar 2023

The app is great if you're looking for a pretty straightforward B2B solution for a small business. We used it to set wholesale pricing for logged-in customers and all of this in the backend is pretty easy to set up. I recommend reading through the user guide first to familiarise yourself with how it works.
The best part of the app though:
As I had a very customised theme, I did need the help of the support team for a number of things and they were AMAZING!!! Joy and Dao Van Phu were beyond helpful. I had a lot of tricky requests and they were able to solve them but also provide clear instructions so I could make edits in the future if I need to update the theme. Always responding so quickly. They are my heros!!

Folk Kombucha
Dänemark
Fast 2 jahre mit der App
BSS Commerce hat geantwortet 3. Februar 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!