B2B Wholesale Solution by BSS

I have used the B2B/Wholesale Solution tool and found it very useful for our needs. The customer service has surprised me for the better. A pleasure to work with you.

I wouldn’t normally write reviews, they always feel a bit ‘forced’ if you know what I mean, but I to say a huge thank you to Joy Nguyen – our BSS support agent - and Le Trung Dong – the wizard of Development in the BSS team. The app is quite intuitive, but we did have some issues with our registration login page and customising the pricing on our product pages. We were quite hesitant to continue with the app at first, as we thought that if we engaged the BSS expert service that there would be some exorbitant extra fee for our specific requirements. However, it is utterly amazing that when I contacted them on Live Chat, they said that they will check what the issue is, delving deep to understand, and then wow, amazingly they knew exactly what our problem was and the best way for our business to solve it. Plus, they did all this for FREE for us! With detailed explanation of what code was required and where, and answered any additional questions we had confidently and clearly. Joy really lives up to her name, and absolute joy to work with, she is helpful, friendly and was dedicated to solving our issues. Dev Trung Dong is hard-working and really, really good at coding, so he solves the issue with some small added code as well as some notes for us about the page builder. I really love their service! Also, we had some issues with installation of Custom Pricing (CP) and inclusive / exclusive VAT price display, but I felt completely relieved of any concern, as they always helped us to check the installation. They also helped to make the integration work well with another third-party app. No matter what issues that may arise, they will try their very best to find another work around. They are so diligent, and their support service is outstanding! I recommend you have a try of this app and whenever you have any issue, just feel free to contact them and give them the detailed request. Then they will check your case and revert to you with the detailed answer. The app may be difficult for a novice to install the code, but don't worry because BSS dev team will absolutely help you with the installation for free. The support service is free, but it is amazing! We love it and we will definitely use them again and keep an eye out for any other apps you might be bringing out!

TLDR: These guys are good!!

I was looking for an app that allowed me to lock content behind a transaction and login. I came across B2B Login/Lock & Hide Price. At first the app looks confusing but with their 24 x 7 available and customer friendly team, I was able to implement both my requirements in less than 10 minutes. We shared screenshots over chat and in no time, I had the implementation that I required.

Being new to setting up a B2B commerce solution for the business, which can be quite daunting in the beginning, Jennie and the team have been a fantastic (and friendly) help, always quick to respond with either fixes, answers or regular updates if our requirements are a little more complex, which has felt really reassuring!! I feel confident about working with this app and the team as the website and business evolves and grows.

OMG Emma and the team were awesome in helping me setup the 3 apps that worked together to bring the settings that i needed to the webpage. Not only did Emma help with the app settings but also helped with shopify settings in regards to how they interacted with the app. I recommend these apps to anyone who needs custom B2B solutions so that their customers interactions can work in a specific way. The customer service is so amazing they spend a lot of hours and back and forward emails in order to get everything right. I highly recommend these apps.
The features on this app are awesome, they seem to fit in well with the features in the other apps and all work together to complete their purpose, I needed custom features for my new website and the team really worked hard to make the apps fit into my requirements, changing around shopify presets and code for me as well, etc. I was greatly helped by Emma and the technician (Nguyen Tien Hau) who communicated in an excellent manner, they understood what I needed and with minimal explanantion they fixed my issues. I tried to download other B2B apps prior to finding these and they had useless features that made using them very hard, I highly rate these B2B apps.

Outstanding customer service! Jonas from the support team is solving all matters for us - within really short time.

Thank you to Emma and Tri Minh for assisting with all my enquiries in a timely manner! you guys are great :D This app is very detailed and very useful for businesses offering user customer account discounts. We are transitioning to wholesale and account member discounts only and since there's so many elements to this app, customer support is essential. Emma has been the greatest support through this transition even helping me make changes, as well as educating me on how to navigate the app. The best thing about it all is that Emma is extremely prompt with her replies through chat and as a business owner this is very important if you're going to be paying for an app.

We strongly recommend the app. The functions of the app are well structured and clear. At the beginning we had some issues with the setup. But the support consisting of Joy Nguyen (our contact person), and the developers Mai Van Quy and Nguyen Ngoc Hai helped us within a very short time. They were very friendly, kind and very helpful.
We are sure that the support team will continue to help us so well in the future. Thus, minor issues will be fixed and solved in the minimum amount of time. This is how we expect a professional support to be. Please keep up the good work!

Early in the process but the team has been very helpful answering my questions and walking me through the process. Very satisfied so far!

Emma was fantastic and I had my problem sorted out very quickly. Cheers to the whole team! The app itself is really helps our business.