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Joy Nguyen and Nguyen Van Duc have once again been very helpful to me in answering my questions. I was a little lost as to some of the capabilities and limits of the application.
I had specific and simple question about how registrations worked on the lock and login and b2b registration application and forms.
They answered my questions promptly, accurately, and directed me to the location in their documentation where I could find the information again in the future as well as other related inquiries (which I promptly used later that day to answer another question).
Thank you for your kind words and for rating us 5 stars. We really appreciate your feedback and it's great to hear that our agents were able to help you so quickly and accurately. We strive to provide our customers with the best service we can and are glad you were able to find the information you needed in our documentation.
Thank you to Emma and the technicians (Nguyen Ngoc Hai and Trinh Viet Anh) for addressing our website issues. Very easy to contact Emma via email, and they acted quickly to get the website working properly. Many thanks.
Thank you for your wonderful 5 star rating! We really appreciate your feedback regarding our technicians' quick response and ability to address your website issues. We're delighted to know that it was easy for you to be in contact with us. We are grateful for your support!
I was able to easily set up a wholesale order form with a little help from customer service. They were responsive and it is all working exactly as I would like!
Thank you so much for your 5 star rating!
We are thrilled that our customer service team was able to provide you with the help needed to easily set up your wholesale order form. We appreciate that you found them to be responsive and that everything is working as you expected.
Great solutions for B2B wholesale and excellent customer support! Always reply and fix the issues in seconds. Kindly recommended!
Thank you so much for your 5 star rating! We are so glad that you appreciate our great solutions for B2B wholesale and excellent customer support.
It truly means a lot to us. Thank you again!
Very useful application, customer service that listens and is very available to help with installation. The combination of these B2B applications is perfect for a highly functional B2B site! Thanks a lot!
Das Tool funktioniert super. Zu Beginn muss viel programmiert werden. Der Support hilft einem aber sehr schnell und erledigt für einen die schwierigen Integrationen auf der Website.
Wir sind sehr zufrieden und können unseren Geschäftskunden nun ein separaten Zugang mit Händlerkonditionen präsentieren
Thank you for your 5 star rating!
We are pleased to hear that the tool works great and that our support team was able to quickly take care of the difficult integrations on the website.
We're glad you are able to present your business customers with separate access with dealer conditions.
Definitely a helpful company. I haven't done crazy great yet, however the platform is easy and self guiding. No app is easy and if they sell it to be easy, they are lying. All apps take time to get used to and set up best, however the team here helped me like 50 times by now bc I reach out so much with questions. I recommend to give it a try if you are needing a WH option.
We sell 4-5 Million a year, so definitely good choice for a small business like us. I have been working with June Nguyen as your supporter and the dev guys were named Khanh Nguyen Dinh and Phong Bui Thanh. Ask for them. Good people.
Thank you so much for your 5 star rating! It's inspiring for us to read all the great things you had to say about the platform and team members. We appreciate you taking the time to share your review, and we're thrilled that you think our company is helpful and that you would recommend us. Your kind words are truly motivating.
Superb customer support from Emma. It's always easy to get advice when I need and her tutorials have been extremely useful in helping me set up our B2B Wholesale Page. This app is great for a B2B business and we’re very excited to launch!
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
This is without a doubt the best support I have ever experienced for a Shopify app. We launched a website and some minor complications arose. Customer support Annie Tran was very quick and extremely efficient in helping me. Jonas is also very supportive in answering me via Whatsapp. I was really in trouble but then I tried calling their WhatsApp number and got through right away. And from here, the support was just extraordinary. Many thanks to the technician guys too, Cuongnvm, Duong Hoa Xuan and Pham Le Minh Tri for the quick fix.
I used "Custom Pricing" and "Wholesale Registration Form" and the functions are really helpful in categorizing your customers and support them well. Overall, good app and customer support.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Merci pour votre aide, ainsi que pour votre patience. Grace à vous le problème a été résolu. Merci beaucoup Team Kaszer