Rezensionen (854)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 94 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
23. August 2024

I am very satisfied with the App so far, mainly because the customer service team is excellent. Their responses are very timely, and the service is thorough. There were many CSS style adjustments that I didn’t even request, but they noticed and helped me make the changes. I am very grateful for that. Since Shopify themes update quickly, sometimes the App may have compatibility issues, which I think is completely normal. The quality of the customer service is what really matters. My customer service representative, Jonas, was very patient in listening to my requests, and they were able to resolve most of our issues within the same business day. I highly recommend this App.

JLA Hospitality
Vereinigte Staaten
21 tage mit der App
BSS Commerce hat geantwortet 26. August 2024

Thank you for the 5-star rating!

We are thrilled to hear that you are very satisfied with our app and the excellent customer service provided by our agent, Jonas. Your positive feedback on the timely responses, thorough service, and proactive CSS adjustments means a lot to us. We strive to deliver top-notch support and we appreciate your recommendation.

Feel free to reach out to us anytime.

24. Juli 2024

The B2B Wholesale Solution by BSS is a well thought through application for our Shopify store. It is allowing us to manage our B2B clients in a professional manner. The team at BSS has bent over backwards to help us customize our UI and follow our branding concepts and even went beyond the call of duty to help us fix some glitches that we had on our site, which had nothing to do with the BSS implementation. The team headed by Jolie did an amazing job. I thank them for their professionalism, and their great attitude. Regardless of being half way around the world, it seemed as if they were next door. Congratulations to Jolie, who did an amazing job of caring and following up on details, and to the BSS team who worked tirelessly and quickly to entertain all my customization. Thank you guys, you all did an outstanding job! Well Done!

Bonito Shapewear
Vereinigte Staaten
7 monate mit der App
BSS Commerce hat geantwortet 30. Juli 2024

Thank you so much for your 5-star rating!

We are thrilled to hear that you are enjoying using our B2B Wholesale Solution for your Shopify store. It's wonderful to know that our team, especially Jolie, provided you with such a positive experience and excellent service. We truly appreciate your kind words and are delighted that you found our customization efforts helpful.

Thank you for recognizing our hard work and dedication - we are so grateful for your support!

1. Oktober 2024

The app was simple to install and the team was very reliable and responsive to some small challenges we encountered. Everything is running smoothly, and we are happy to have this tool at our disposal!

Christina Magdolna Jewelry
Vereinigte Staaten
Etwa 2 monate mit der App
BSS Commerce hat geantwortet 4. Oktober 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

16. September 2024

A quality app with the reasonable prices. 

PROs: support 24/7 (short delay), quick&easy UI/UX, lots of B2B options. Suitable for very large, itemized orders.

CONs: speed issues, when you store has multiple other apps installed.

There are some minor compatibility issues, but the dev team works hard to fix them.

Meanwhile, we've been working with Namyr from the BSS support. She is a very helpful person regardless of the issue reason.

Ply Online
Australien
10 tage mit der App
BSS Commerce hat geantwortet 19. September 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

23. September 2024

The BSS B2B Solution app is easy to use and has lots of great features, such as tiered pricing with quantity and amount breaks (most apps only have quantity breaks), extra fees, order limits, and lots more. Emma and the BSS team are also very helpful and responsive. They helped us integrate our theme quickly and did a great job. Keep up the great work!

ZEITBIKE
Vereinigte Staaten
5 tage mit der App
BSS Commerce hat geantwortet 26. September 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

19. September 2024

Top Notch!
Jonas and team have been fantastic since day one. They continue to support and offer guidance and solutions. If you are looking for a B2B solution we reccomend.

Wholesale American Hat Makers
Vereinigte Staaten
Etwa ein monat mit der App
BSS Commerce hat geantwortet 23. September 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

18. November 2024

I had an issue with the B2B/Wholesale Solution app and reached out to the support team for assistance. Emma and her technician provided exceptional service! They were prompt, professional, and efficient in resolving the issue, ensuring everything worked perfectly on my website. Their attention to detail and willingness to go the extra mile made the whole process smooth and stress-free. I’m extremely satisfied with their support and highly recommend Emma and the BSS Commerce team to anyone using their app. Thank you for your outstanding help!

Greenroom Planter
Thailand
2 tage mit der App
20. August 2024

I have had it installed for a few weeks now and so far our wholesale clients are finding … not noticing it at all which is perfect.

We needed a customization for cart questions visible differently for different customers and they showed us how to edit the code to allow it.

Response was amazingly fast!!

Yunomi.life
Japan
21 tage mit der App
BSS Commerce hat geantwortet 23. August 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

12. August 2024

App is a little pricey, but the customer service is great! This app allows us to customize our shopping experience, which we love!

NNJ Designs
Vereinigte Staaten
11 monate mit der App
2. Oktober 2024

This is the best B2B app with a lot of features in 1.
I'm very glad that I've found this app.
The customer service is superb, especially Jolie.
During working hours, I've always reaction in few minutes. And they come always with a good solution.

LuxRussian
Belgien
2 tage mit der App
BSS Commerce hat geantwortet 4. Oktober 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!