B2B Großhandelslösung von BSS

I recently need to contact the support team to help with a wholesale pricing display problem in the app. The team's response was immediate and the problem quickly identified and resolved. I would therefore like to thank Jonas and the team of Nguyen Dinh Khanh, Nguyen Ngoc Hai. Thank you.

Thanks, app support is very supportive.thanks again for help, would have scored lower if i was able to. It has been a constant headache in trying to get my paperwork and any assistance for that matter.

app works very good and the customer service is outstanding. they replied within minutes and are very helpful to solve any issues we had when setting it up. specially the guys Jonas Nguyen and Hoa Duong were very helpful

Super useful app, but most of all, top class support! Really efficient and prompt to solve my issues! Higly recommended!

The support is amazing, Emma helps me in all the processes, The functions didn't work for me. Overall, the app works fine. Thanks

Did exactly what we wanted for wholesale customer and displaying prices as inc/ex VAT which other apps we tried did not do.

Setting up which products I wanted to included as wholesale was very easy but when it came to displaying VAT I needed some assistance, I contacted customer service via live chat and June was extremely helpful, as well as developer Cuong Nguyen Quoc. They even worked late to assist us as we are in different timezones. Would definitely recommend.

Tried to partner with this app because it looked ideal and had good reviews. Being in Australia, we were directed to an office in Vietnam. Had a rushed demo and then we sent an email with one single question. A "ticket" was sent to us but had no content. Followed up a few times seeking an answer or more info. No replies to the emails. Eventually sent one saying will you assist, or should I give up? No response. Very disappointed.

Me han ayudado Jennie y al técnico Duc Nguyen Van, me han solucionado un problema en menos de 24 horas y todo muy bien. Me han modificado la plantilla para que los clientes mayoristas puedan ver los precios personalizados en la página de la tienda. Ya se estaban quejando porque no veian los precios reducidos. Asique en menos de 24 horas el tecnico Duc y Jennie me han ayudado. Me toca traducirlo al ingles pero de todas formas nos entendemos con el traductor de google.
Actualización: no me resuelven los problemas, además tardan más de 24 horas en contestar, en españa resuelven las cosas a las 9 de la mañana y luego desaparecen 24 horas

Jennie and the technician Duc Nguyen Van have helped me, they have solved a problem in less than 24 hours and everything is fine. I have modified the template so that wholesale customers can see custom prices on the store page. They were already complaining because they did not see the reduced prices. So in less than 24 hours the technician Duc and Jennie have helped me. I have to translate it into English but we still don't understand with the google translator.
Update: they do not solve my problems, they also take more than 24 hours to answer, in Spain they solve things at 9 in the morning and then they disappear for 24 hours

Actualización: han solucionado todo hasta el limite de lo que ellos puede, intentan ayudarte en lo máximo posible,todo funcionó rápido al dejarle una reseña negativa, pero era necesario para poder mejorar nuestra web

App support was super great! Jena Nguyen, dev Tran Duc And and Pham Dinh Hai went above and beyond to implement what we needed for our store. Our theme didn't support a few things in the app but Jena and her team were able to find the the problem and gave us some options on how we wanted to proceed. They were able to make the needed adjustments our store needed in a timely manner without any problems. Would definitely recommend this app for any wholesale solutions!

We encountered some problems after installation, and the technicians helped us solve them responsibly. The customer service is also very patient to answer my questions, and will give timely feedback to the questions. I have searched several B2B apps, and I am quite satisfied with the functions of this app, and the direct online communication really improves the efficiency