Rezensionen (854)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 94 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
Bearbeitet am 25. Oktober 2022

We are very happy with the app so far. Joy and Hoang Van Luan especially were a great help in supporting us during the set-up process and went far and beyond anything we could have expected. On the websites that I have so far managed, I have installed this program. I had a hard time handling issues, so I got in touch with the support staff, and Joy was a supporter who helped me amazingly. The whole team fixed all issues that I reported, from the VAT box, the custom price function to the order note. Every time I contacted them they all supported me well without any hesitation and tried to fullfill my requirement. The app nearly meets our own fulfillment and I have no doubt about that. Especially, Joy is one of the very helpful, friendly, and wonderful agent I have worked with. She really has made my day and I feel so so happy about what she has done to me. I also want to thank the dev Hoang Van Luan, a special tech expert, a master in solving everything and even set up the function for me to run smoothly at my site. I have no more words to say but just want to be thankful for everything for solving my problem quickly. Everytime I report the issue, they nearly fix it just within a day. Now that everything on my store is in order, maybe it will allow customers to order products efficiently so that we can boost sales. Thank you very much to Joy and the support staff once more! Amazing software!

Danisch Pur
Deutschland
Etwa ein monat mit der App
BSS Commerce hat geantwortet 12. Dezember 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Bearbeitet am 29. August 2022

The B2B Wholesale app is working great for our needs so far. The initial issues we had with installation were promptly solved by Josephine and her team. Thanks for all the help! We will reach out if we need some more assistance.

exileaudio
Vereinigte Staaten
Etwa ein monat mit der App
1. Mai 2023

Aplicación 100% fiable y segura cumple con las necesidades y mas, al instalar la APP se tuvieron algunos errores y no funcionaba bien, lo que entiendo ya que cada tema o personalización es diferente.
Pero gracias a la atención brindada por Jolie Nguyen quien hizo un magnifico trabajo revisando los problemas y transmitiendo mis necesidades al técnico Le Trung Dong y Nguyen Van Huan quien sin duda supo solucionar todos los inconvenientes y supo programar y plasmar mis necesidades.
Sin duda la aplicación es buena, pero no seria tan buena si no contara con un soporte técnico tan bueno. Recomendado 100%

C&C Security System Solar
Mexiko
Etwa ein monat mit der App
17. März 2022

Great app that works well for us for customer account approvals. We requested a few customizations and Annie, Duong, Tri and Leorio were able to get everything done in under an hour. Highly recommended.

asiadirectfurniture
Vereinigte Staaten
Etwa ein monat mit der App
BSS Commerce hat geantwortet 21. März 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2. November 2023

Great app, very easy to use, many different features like wholesale discount codes with time limit or usage limit, available customizations and many other things. Jena was super helpful and patient doing the installation and most important showing me how the app works.

Nicola Joyeria
Costa Rica
30 tage mit der App
BSS Commerce hat geantwortet 10. November 2023

Thank you so much for your 5-star rating!

We're thrilled that you found our app to be so user-friendly, and that you took the time to try out the many features it has to offer. We are also glad that our agent took the time to get you set up and explained how to use it.

Thanks again for your great review!

30. August 2022

Great app to setup a complete B2B solution.
There is some ajustments to make but the support team is great, very nice and reply quickly.
Thanks to Josephine Dao and the dev guys Vu Phi Hung, Nguyen Dinh Khanh, Nguyen Minh Dang.

Whipup
Frankreich
30 tage mit der App
20. Juli 2023

The app is super easy to use and to implement, and any struggles along the way are fixed clearly and swiftly by the support team. A great app, and even better assistance!

Five Elephant Roastery GmbH
Deutschland
29 tage mit der App
BSS Commerce hat geantwortet 27. Juli 2023

Thank you so much for the 5 stars!

We really appreciate your kind words about the app being easy to use and about the fantastic support team.

We are so glad you have had a great experience!

13. Februar 2023

Great team with great support! I have some issue with the form and they resolve it well. Joy Nguyen is the one who assists me with friendly attitude and good guidance. if any remains unclear, she will ask to clarify again. I would love with this support and keep working you guys. Then the dev expert Nguyen Tien Hau is amazing! The dev first solves one issue with VAT field that is in the code of the theme, though not the responsiblity of the app. Then they help me to restyle the form which is great. Then I want to set spme required fields for the form, they did a great job. The only issue remains with the form is we need the Last Name as required, and they are working on it. Not sure whether they can customize it but we really appreciate their patience and support. It seems like the support agent and the dev team work in harmony and effectively so much. You guys should keep on working as the current and your support service is what makes us feel happy. The app is also good with many modules to explore for wholesale customers. We are happy now and will come back if needing further assistance

B2B: PIZZycle
Deutschland
29 tage mit der App
BSS Commerce hat geantwortet 15. Februar 2023

Thank you so much for the 5-star rating! We're delighted to hear that you had a great experience with our team and enjoyed the support service. We are so thankful for your patience and kind words – it makes us so proud to know that you are happy now. We are grateful to have customers like you!

9. Dezember 2021

B2B Wholesale is a really fantastic app for all sites that want to implement a powerful B2B wholesale solution.
We can customize the prices according to the customers, multicurrencies, dual display prices and especially the possibility to edit the forms with a VAT number control for Europe with VIES.
The support is responsive and always tries to develop solutions to help us in our work.
Thanks to Emma and technicians team for your help and support.

ORCA Retail by Pennel & Flipo
Belgien
28 tage mit der App
BSS Commerce hat geantwortet 9. Dezember 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Bearbeitet am 7. März 2023

First of all, I'd like to say that this plugin is definitely worth considering if you're looking for a B2B/wholesale solution for your online store. The functionality it provides is impressive, and it has made managing our wholesale customers and orders much easier.

One of the best things about this plugin is the excellent support that comes with it. We've had a few questions and issues along the way, and the support team (June and Duc Nguyen Van were responsible for us) has been incredibly helpful. They've even gone out of their way to customize the plugin to fit our specific needs, which we really appreciate.

In terms of functionality, the plugin offers everything we need to manage our wholesale business. We can set different prices for different customer groups, manage minimum order quantities, and offer tiered pricing based on order volume. We can also customize the checkout process to include additional fields for wholesale customers, such as tax ID and business name.

Overall, we're really happy with the "B2B/Wholesale Solution" plugin and would highly recommend it to other Shopify store owners looking for a B2B/wholesale solution. The support is top-notch, and the functionality is exactly what we need to run our wholesale business smoothly.

VONBOIE
Schweiz
28 tage mit der App
BSS Commerce hat geantwortet 9. März 2023

Thank you so much for your 5-star rating and for taking the time to share your experience with our plugin! We are delighted that you find it worth considering if you're looking for a B2B/wholesale solution for your online store. We appreciate your kind words and thank you again!