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The support is amazing, Emma helps me in all the processes, The functions didn't work for me. Overall, the app works fine. Thanks
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
The help received from Emma and the team in configuring the app for our store was excellent. They spent a lot of time in both configuring and educating me on the modules within the app. Once configured, the application is the perfect solution for our store. Emma and the team troubleshooted some UI issues on our store to get the registration form looking and working well also. Highly recommended.
Thank you for the wonderful review and for giving us a 5-star rating!
We're thrilled to hear that you are satisfied with the help that our support agent and the team provided in configuring and troubleshooting the app. It sounds like it has been an ideal solution for your store, and we are glad that you are happy with the results!
Did exactly what we wanted for wholesale customer and displaying prices as inc/ex VAT which other apps we tried did not do.
Setting up which products I wanted to included as wholesale was very easy but when it came to displaying VAT I needed some assistance, I contacted customer service via live chat and June was extremely helpful, as well as developer Cuong Nguyen Quoc. They even worked late to assist us as we are in different timezones. Would definitely recommend.
Thank you so much for your 5 star rating! We really appreciate your kind words, especially about our helpful customer service and our developer Cuong Nguyen Quoc. We appreciate a lot for your feedback and will try our best to make sure our customers are satisfied. Thank you for your support!
I wanted to express my sincere gratitude for the outstanding support. Their prompt and effective assistance ensured a swift resolution.
Their dedication and expertise truly stood out, making the entire process smooth and efficient. I am highly satisfied with the result, and their support has been invaluable in ensuring the success of our upcoming events.
Great customer service!
We were able to implement pricing by tag segment and they implemented all our desired specifications.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Emma and the technician guy was very helpful. They were very responsive and fast solving problems. I am using the application with success.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
App support was super great! Jena Nguyen, dev Tran Duc And and Pham Dinh Hai went above and beyond to implement what we needed for our store. Our theme didn't support a few things in the app but Jena and her team were able to find the the problem and gave us some options on how we wanted to proceed. They were able to make the needed adjustments our store needed in a timely manner without any problems. Would definitely recommend this app for any wholesale solutions!
Thank you for the 5 star rating! We are very grateful for your kind words about our support team Jena Nguyen, Tran Duc, and Pham Dinh Hai. We are so pleased that they were able to meet your needs in a timely manner and provide you with the solutions that you needed. We appreciate your support and look forward to helping you in the future!
New to the app but so far it works well. Customer service is amazing, can't fault them there.
We encountered some problems after installation, and the technicians helped us solve them responsibly. The customer service is also very patient to answer my questions, and will give timely feedback to the questions. I have searched several B2B apps, and I am quite satisfied with the functions of this app, and the direct online communication really improves the efficiency
Thank you so much for your five-star rating! We appreciate you taking the time to search for a B2B app and that you found the features and functionality, as well as the direct online communication, useful and efficient. We appreciate your support!
Great service from Stephanie. quick response and very patience, always try very hard to solve problems. Recommend this app.
A great thanks from Stephanie and the team.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Take care!