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First class support, always there to answer your questions and fix whatever problems that may show up
This application is very good, it helps me with what I need from b2b issues and problems and login form with the password. I had some problems installing it in my theme but support agent Joy Nguyen and dev expert Nguyen Van Duc helped us to implement it correctly smoothly and now everything is working correctly smoothly and showing the prices as they should be. The response they gave us in support was immediate timely and they identified detected the problem from the beginning. It has been a pleasure working directly with them. Esta aplicación es muy buena, me ayuda en lo que necesito de temas b2b y login con contraseña. Tuve unos inconvenientes al instalarlo en mi tema pero Joy Nguyen y Nguyen Van Duc nos ayudaron para poder implementarlo correctamente y ahora todo está funcionando de forma correcta y mostrando los precios como deben de ser. La respuesta que nos dieron en soporte fue inmediata e identificaron el problema desde el inicio. Ha sido un placer trabajar directamente con ellos.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
The support team is excellent they took care of our needs even though the app didn't meet our demands but we still appreciate their help.
Great app that enables us to do a lot of things in our Shopify store. Especially positive was our experience with the support service, they supported us super and helped us with all problems quickly.
Thank you so much for your 5 star rating!
We're so glad you've had such a positive experience using our app, as well as with our support service. We appreciate your detailed feedback and your continued support. Thank you!
Absolutely thrilled with the BSS: B2B/Wholesale Solution app for Shopify! This app is a game-changer for businesses looking to streamline their B2B and wholesale operations. The interface is user-friendly, making it easy to integrate and manage our sales processes. What truly sets this app apart, however, is the exceptional customer service. A special shoutout to Jennie and the technical team for their outstanding support. They were incredibly helpful, responding promptly to our queries and ensuring a smooth setup. Their expertise and dedication to customer satisfaction are commendable. Highly recommend this app for anyone in the B2B sector looking to enhance their Shopify experience. 5 stars!
Thank you so much for your 5 star rating.
We are absolutely delighted that you have had such great success with our BSS: B2B/Wholesale Solution app. It is so encouraging to hear feedback that our app is easy to integrate and manage, and that our customer service team has been so helpful and dedicated. We are incredibly proud of Jennie and the technical team and their commitment to customer satisfaction.
We are thrilled that you recommend this app and are so pleased you are happy with your Shopify experience. Thank you again!
Excellent customer service and help solve the problem very quickly. They also helped do custom configurations.
Thank you so much for taking the time to provide us with your 5 star rating. We truly appreciate your compliments on our excellent customer service and speedy problem resolution. We are also glad that we were able to help you customize configurations. Thank you again!
I reached out with an issue about location of the registration form. Very responsive customer service.
Thank you very much for the excellent 5-star rating!
We are delighted to hear that our customer service was very responsive to your issue about the location of the registration form. We value your opinion highly and appreciate your support.
So far it's been a pleasure working with this team. Very responsive. Quick to act and so helpful. Can't ask for much more.
Thank you so much for believing our app and our team.
Hope everything works well now and please enjoy our app.
We are all ears if you need more support. Cheers!
The app is really good and comprehensive. We are very happy to have integrated it. Minh Tri and Jonas helped us with the technical integration: friendly, effective and fast. This is how customer support must be. I wish the company all the best and look forward to the further development of the app!
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
We have been looking around for a while to get a comprehensive B2B app and I've to say that this one from BSS Commerce really has a lot to offer and, even more important, the level of support we had during the onboarding and testing phase from Annie , the technical colleagues Duong Hoa, Minh Dang, Dinh Khanh, Leorio and their Business Analyst Riley was superlative. The app offers a lot of functionalities that could be deeply adapted to our wholesaler needs, especially thanks to the developer team that promptly addressed all our concerns and questions and was always ready to adapt our theme code or propose alternative solutions.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!