Rezensionen (850)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 94 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
11. Juli 2023

Exceptional customer service. There were a few things not working during setup and June and the team were amazing at fixing them quickly and providing continued support during the setup process!

AO Official Store
Australien
4 tage mit der App
BSS Commerce hat geantwortet 17. Juli 2023

Thank you so much for your 5 star rating and kind words!

We are delighted to hear that the customer service you experienced was exceptional. Our support agent and the team are committed to providing quick and ongoing support and aim to make the setup process as smooth as possible.

We appreciate your feedback.

1. Juli 2021

Great app the customer support is really helpful they're very responsive to my inquiries. It is easy to navigate. Highly recommended.

The Good Choices Ph
Philippinen
4 tage mit der App
BSS Commerce hat geantwortet 24. August 2021

A great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

12. April 2023

Works great. Support team is very helpful. Since I just started using this app, I will see how this goes.

オリジナルUSAノベルティー名入れグッズ製作専門店・DIGGIT(ディギット)
Japan
4 tage mit der App
BSS Commerce hat geantwortet 14. April 2023

Thank you so much for the 5 star rating! We are so glad that you are having a great experience with our app and support team, and we will continue to work hard to ensure that you continue to have a good experience with us.

31. Oktober 2022

Just started using the app, so can't talk about the success yet, but I can tell that the set-up was really straightforward, and the help we got from Joy as customer support was really quick and good.

RAVI
Belgien
3 monate mit der App
BSS Commerce hat geantwortet 12. Dezember 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Bearbeitet am 14. März 2022

Horrible. The prices load super slow and sometimes don't work for no reason. They were trying to fix this pricing errors and they did something wrong coding my theme and now the shopping cart is not working properly. Customer service is OK, they are all the time apologizing. They can't give solutions.

OTSO
Andorra
3 monate mit der App
BSS Commerce hat geantwortet 8. Dezember 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

9. Oktober 2020

I've installed this app, the app works well and their customer support is also great the resolved issues in a quick time.

ValueStore
Indien
3 tage mit der App
BSS Commerce hat geantwortet 23. Oktober 2020

This very first feedback is very meaningful to the whole team. Thank you very much!

Bearbeitet am 24. August 2023

We work with the B2B wholesale app at two shops and are very happy.
Perfect app for business shops and portals.
Above all, the support is outstanding. Our contact person Jennie answers all questions super fast and helped us with all installations within one day.
Thank you!
Greetings from Germany and Switzerland!

Beni Durrer Beauty Business Schweiz
Schweiz
3 tage mit der App
BSS Commerce hat geantwortet 31. August 2023

Thank you for your 5-star rating!

We are glad you are satisfied with the app, its features, and the support you have received. It is encouraging to know that our agent has provided outstanding service in assisting you with installations within one day.

We greatly appreciate your valuable feedback!

24. Oktober 2023

This is a great add on to Shopify. The custom pricing feature as well as customer registration is what I've used. It enables us to setup B2B functionality for our store. The support has been great and quick to address the issues as they have come up. the one improvement idea is to ensure the custom codes the app adds to the shopify template do function consistently. In our experience, it seems the website sometimes bypasses the BSS's codes and reverts to be using the default Shopify template. Ovrall a good app.

Aria Vetri Hardware Supply
Vereinigte Staaten
3 monate mit der App
31. Mai 2023

We've only recently started using the app but support so far has been fantastic. Joy and team have solved the issues we were having quickly & effectively. All while being very friendly and polite. Thumbs up!

NFTC
Australien
3 tage mit der App
BSS Commerce hat geantwortet 7. Juni 2023

Thank you so much for the fantastic 5-star review!

We are so glad to see that our team has been helpful in resolving the issues you experienced and that they have been friendly and polite to the process.

We really appreciate your kind words - thank you!

Bearbeitet am 24. Januar 2022

This app looks really complete, provides a lot of features that can help b2b businesses. Looking forward to see how much more can help me. I really appreciate the customer support, especially from Emma and the technician Hoa Xuan Duong, that were really kind to solve my doubts and problems. Emma especially was really kind and immediately solved all my little problems, like a litlle theme conflict that se was able to solve in less than one hour. I really reccomend the app.

Naturall Cotton Line
Italien
3 tage mit der App
BSS Commerce hat geantwortet 26. Januar 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!