Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 94 % arvioista on 5 tähteä
  • 3 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 2 % arvioista on 1 tähteä
28. tammikuu 2024

We have found the B2B Wholesale Solution an excellent add-on to give our site the extra functionality we required.

Whenever we have had queries the BSS team have been very responsive and effective at dealing them.

Highly recommend the team and app.

Luxury Skincare Brands
Yhdistynyt kuningaskunta
Yli 2 vuotta sovelluksen käyttöä
17. tammikuu 2024

Not the first time using the support from B2B/Wholesale Solution and everything always goes smooth and easy. The problem is always fix and it done very quickly even with the time zone different.

Jean Julien
Kanada
Vuosi sovelluksen käyttöä
BSS Commerce vastasi 21. tammikuu 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

29. tammikuu 2024

I can't say enough positive things about my experience with the BSS:B2B/Wholesale Solution app and the incredible support team behind it, led by the exceptional agent, Emma.

From the very beginning, Emma made it clear that my satisfaction was her top priority. She went above and beyond to meet with me numerous times, always being incredibly responsive and impressively fast in addressing my concerns and requests. Emma's dedication to ensuring that my customization needs were met was truly remarkable. She was responsive in the chat when I had an urgent problem and gave me the right advise to solve it.

But it doesn't stop there; the wholesale app itself is a powerhouse of features. It's incredibly rich in functionality and works flawlessly. It's clear that the developers put a lot of thought and effort into creating a tool that is both user-friendly and highly effective for managing wholesale customers. This app has streamlined my wholesale operations, making my business run smoother than ever before.

What truly sets this company apart, however, is their fantastic team. Beyond Emma, every interaction with their support staff has been outstanding. They make it easy to schedule support calls and are always ready to help. I appreciate that we can even meet in a share screen format, making it easier to troubleshoot and ensure that I'm getting the most out of the app.

In conclusion, I can't recommend this BSS wholesale app and their amazing team enough. Five stars are well-deserved for their outstanding service, feature-rich app, and unwavering commitment to their customers' success. Emma and her team have not only met but exceeded my expectations, and I'm grateful to have them as a part of my business journey.

Prabhuji's Gifts
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
10. tammikuu 2024

My questions were fairly basic and arose because I was new to using the app. The chat help line was very quick, helpful and patient with my questions. All issues were quickly sorted and the little videos they sent me helped enormously. I could not be more happy with the scope of options the app offers and the immediate assistance to help even a beginner user. I can't wait to and explore and incorporate more features.

Simply Desserts
Australia
2 kuukautta sovelluksen käyttöä
24. tammikuu 2024

So far the support that BSS offers is very very good. They are more than happy to sit down 1-1 and solve your problems.
Jolie in particular has been very helpful and kind. Really excited to get the app live on my site now!

Waldo Dynamics
Yhdistynyt kuningaskunta
2 kuukautta sovelluksen käyttöä
16. tammikuu 2024

We asked fixing a bug and they solved quickly. Thank you. But please don't send email everyday to beg a review until I actually write one. It was very annoying. This is not a free app.

FILLICO CHAMPAGNE OFFICIAL STORE
Japani
6 kuukautta sovelluksen käyttöä
BSS Commerce vastasi 21. tammikuu 2024

Thank you so much for such a valuable review.
And so sorry for the inconvenience if you feel like annoyed by the email. We just wanted to make sure that the app is running alright with your site. We will also improve our work flow from our end to not bother you as such anymore.

If you might any further assistance at anything, don't hesitate to let us know at "support-sbc@bsscommerce.com".

5. tammikuu 2024

BSS Wholesale is the best Wholesale app we found for our needs. Even better, BSS has been very attentive and accessible to us during our build out. We have requirements that needed a decent amount of back and forth (don't we all??) with them and always got answers to our questions quickly along with solutions. As a side bonus, they have a wide variety of compatible programs which makes it so much easier. A one-stop shop Wholesale marketplace!

Lilla Rose
Yhdysvallat
22 päivää sovelluksen käyttöä
1. helmikuu 2024

Great support team always helpful and fast response. Many useful pricing and quantity rules features.

Callvin
Yhdysvallat
10 kuukautta sovelluksen käyttöä
29. tammikuu 2024

BSS has been a great addition to my store. There are so many options when setting up your B2B customers. The customer service was fast and responsive and was able to help me with some integration and shipping issues I was having.

Shop Alta Brand
Yhdysvallat
17 päivää sovelluksen käyttöä
21. joulukuu 2023

The app does what it says, we are using it to give our members early access to sale and it works with some delays on our theme that has some custom features on it. However the support has been great, helping us set everything up and also working on any bugs that happened with our theme.

ATP Atelier
Ruotsi
Noin 2 kuukautta sovelluksen käyttöä
BSS Commerce vastasi 25. joulukuu 2023

Thank you so much for your 5-star rating!

We are so pleased to hear that the app is living up to your expectations, and that the support team has been accommodating.

We truly value your input and appreciate your support.