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We've only used the app during the trial period, so couldnt comment much on the features of the app. However, we totally forgot the cancel the subscription and got charged of it. Steph was really super nice to help us talk to the mgmt to provide a refund.
Initially, we only got a 50% refund. But steph managed to persuade her mgmt to give us a full refund! Really thankful for that! Thanks Steph! The app is what we are looking for, will consider subscribing to it !
Thank you.
Although you did not choose the app in the end, please keep it in mind and might consider using the app in the future.
Nice day!
This app provides unique and various functions with regard to pricing policies that caters wholesalers' needs. Also, the support team is very responsive and professional!
Thank you.
We hope that you will keep supporting our apps in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
The app works great and the assistance is very fast and professional.
The perfect app for a B2B shop!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
I highly recommend this App. I have ever tried several Apps. I don't have any coding background. Other App always requires me to copy and paste the code. I was lost and had no idea at all. This is the easiest and the most convenient one. All I need to do is install the APP. Also, they have fantastic customer service. It makes me feel I don't only buy the products but also the service. Nguyen Quoc Cuong and Jonas provide me with instant technical support to resolve my issues.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Great app! We wound up steering away from this style of wholesale program, but the support team is great and it's clearly a fantastic fit for tons of stores.
I have found this app to be extremely useful in implementing different pricing for various customer groups. The development team was very helpful in assisting me with the installation, and the customer service representatives have been exceptionally friendly and responsive. In particular, I'd like to express my sincere gratitude to Emma for her outstanding patience and support, as well as to her colleagues. Thank you!
Thank you so much for your 5 star rating!
We are thrilled that you found our app to be useful and that our installation team and customer service representatives have been friendly and responsive. We are particularly grateful for your kind words about Emma and the team's dedication and support.
We appreciate your review and all the positive feedback!
The team is very supported and answers very fast. My problem was fixed within a few hours. I can recommend this app for everyone who is looking for B2B solution
Thank you so much for your 5-star rating!
We are so glad to hear that you have had such an excellent experience with our app and team - we are truly humbled to have gained your trust, and we are more than pleased that your issue was resolved quickly.
We understand how vital timely service is for businesses, so we're grateful that you were able to experience that with us!
Very great to have assistance from Emma who helped me in many ways to set the app up and also to redo the registration form. She is very prompt to reply and has been very helpful to follow up and get my requests implemented. Thanks a lot.
Thank you so much for your 5 star rating!
We really appreciate your kind words - it's wonderful to hear that our agent was helpful and prompt with her replies. It gives us great pleasure to provide you with excellent customer service.
Thank you for your support!
I have tried so many B2B apps, my head hurts. After installing and uninstalling a few, I found this to be the best of them. Some great features combined with a support team eager to help make it perfect.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
They solved the problem of my integration in my store and your app works correctly, in addition, your app has gotten me many sales.
Excellent service!
Thank you for your rating!
We are thrilled to hear that our app has helped solve the integration problem in your store and has resulted in increased sales.
We're glad to have been of service!