BSS: B2B/Wholesale Solution , 681 recensioni
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The support was really fast and helpful in my issues, thank you so much for making everything go so smoothly! :)
App works as it's supposed to. When I had an issue with the app interacting weirdly with Shopify, the app's dev team provided great support. Highly recommend this app.
Useful app and reliable support. Highly suggested.
Thank you so much for spending some time giving us a review!
We appreciate your feedback and are glad to hear that you enjoyed your experience with us. However, we noticed that you gave us a not-full-rated review and we would love to know what we can do to make your experience even better.
We take all feedback seriously and would like to understand your reasons for not giving us a full-rated review. We would greatly appreciate it if you could provide us with more information about your experience and any areas where we can improve.
As a team, we are committed to providing the best possible service to our customers, and we want to ensure that we are meeting your expectations. If there is anything we can do to make your experience more enjoyable, please do not hesitate to let us know at support-sbc@bsscommerce.com
Once again, thank you for your feedback, and we hope to hear from you soon.
Installed the app. Went to enable it and is showed all our retail price listings to the public as WHOLESALE prices. Imagine all our customers getting products at wholesale prices. Complained to support, They were helpful but did not solve problems. Wanted a refund for the huge cost in lost revenue, They said no, so we uninstalled the app and it crashed our site . Froze the Check out cart and paralized sales for 6 hours. What a joke. You guys should not be selling this rubbish. You have cost us thousands in lost revenue.
Hi there, this is Jonas from BSS Commerce. So sorry for the inconvenience that you faced.
I've double-checked the conversation you had with one of our agents and it seems like she has shown you the cause of the issue already.
Our dev said that the actual issue was caused by the theme, not our app. We have removed our app code from your site yesterday and also helped you fix the issue with the theme.
Hopefully, you can double-check one more time on your end and revise your experience. Thank you so much!
Great customer service. They make sure the app is installed correctly and help you with customization as well. Emma C. In particular was very helpful and made sure all my concerns and questions were addressed.
This app is incredible for B2B and wholesale solutions. Joy and her team have gone above and beyond to customise the app for our websites needs and have done it rapidly when we have needed it. The app itself has so many parts to it to be able to customise it to our companies needs and the B2B team are so quick in responding and solving and queries/issues. It's not easy to find a wholesale solution for your shopify website and honestly you can look no further than B2B. The customer service is second to none and they have created some very useful apps for our business.
I needed a solution for my e-commerce shop to launch our wholesale program and this app did everything I needed and more. It was a serious game changer that allowed us to grow our wholesale business quickly and profitably. It has even given us solutions for other customer segments as we have grown. The most important thing, however, was the amazing, ongoing and seamless support by this team. Without them, we would have been lost. We would absolutely recommend the BSS:B2B/Wholesale Solution app and remain grateful to have their help as we continue to grow our business.
Thank you for your 5-star rating and kind words!
We are thrilled to hear that our app has been a game changer for your e-commerce shop. It's wonderful to know that it helped you grow your wholesale business quickly and profitably, as well as provided solutions for other customer segments. We truly appreciate your recommendation and are here to support you as your business continues to thrive.
Thank you for choosing our app!
I cannot speak highly enough of this wholesale app! The interface is user-friendly and intuitive, making it a breeze to set up wholesale pricing and manage bulk orders. Whenever I've encountered an issue or had a question, they've been incredibly responsive and professional. Their expertise and dedication have been instrumental in ensuring that my wholesale operations run smoothly. Thanks to this app and its amazing support, I've been able to streamline my wholesale business and provide an even better experience for my customers. I highly recommend it to anyone looking to take their wholesale operations to the next level!
We have found the B2B Wholesale Solution an excellent add-on to give our site the extra functionality we required.
Whenever we have had queries the BSS team have been very responsive and effective at dealing them.
Highly recommend the team and app.
A lot of time was put into our wishes which we really appreciated, the result was as desired. Thanks Emma!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!