Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 94% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
27 marzo 2024

This app is incredible for B2B and wholesale solutions. Joy and her team have gone above and beyond to customise the app for our websites needs and have done it rapidly when we have needed it. The app itself has so many parts to it to be able to customise it to our companies needs and the B2B team are so quick in responding and solving and queries/issues. It's not easy to find a wholesale solution for your shopify website and honestly you can look no further than B2B. The customer service is second to none and they have created some very useful apps for our business.

Hychem Direct
Australia
4 mesi di utilizzo dell’app
28 febbraio 2024

The app works well, and the developers behind it are even better. They have great communication and top-notch support. They are quick and timely with their responses and do everything they can to make sure I feel taken care of as their customer. I look forward to working with them in the future.

LEAN Hydration™
Stati Uniti
5 mesi di utilizzo dell’app
24 aprile 2024

Great customer service. They make sure the app is installed correctly and help you with customization as well. Emma C. In particular was very helpful and made sure all my concerns and questions were addressed.

Decorative Resources
Stati Uniti
3 mesi di utilizzo dell’app
14 aprile 2024

BSS's support team have been fantastic with assisting me with setting up their app integration with our Shopify store. The installation of some features is a bit tricky and they quickly fixed issues that came up when I tried to install myself.

Definitely recommend them for their quick responsiveness and great attitude.

Evnex
Nuova Zelanda
19 giorni di utilizzo dell’app
28 gennaio 2024

We have found the B2B Wholesale Solution an excellent add-on to give our site the extra functionality we required.

Whenever we have had queries the BSS team have been very responsive and effective at dealing them.

Highly recommend the team and app.

Luxury Skincare Brands
Regno Unito
Oltre 2 anni di utilizzo dell’app
19 marzo 2024

A lot of time was put into our wishes which we really appreciated, the result was as desired. Thanks Emma!

Palais Sustainable Luxury
Paesi Bassi
4 mesi di utilizzo dell’app
BSS Commerce ha risposto 22 marzo 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

18 marzo 2024

Top support.
We noticed a problem and it was quickly taken over and neatly resolved.
Very friendly manner and wise. Highly recommended.

swisscharge.ch
Svizzera
Circa 2 anni di utilizzo dell’app
BSS Commerce ha risposto 25 marzo 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

10 aprile 2024

App works as it's supposed to. When I had an issue with the app interacting weirdly with Shopify, the app's dev team provided great support. Highly recommend this app.

Glassola Tools
Canada
6 mesi di utilizzo dell’app
17 gennaio 2024

Not the first time using the support from B2B/Wholesale Solution and everything always goes smooth and easy. The problem is always fix and it done very quickly even with the time zone different.

Jean Julien
Canada
Circa un anno di utilizzo dell’app
BSS Commerce ha risposto 21 gennaio 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

29 gennaio 2024

I can't say enough positive things about my experience with the BSS:B2B/Wholesale Solution app and the incredible support team behind it, led by the exceptional agent, Emma.

From the very beginning, Emma made it clear that my satisfaction was her top priority. She went above and beyond to meet with me numerous times, always being incredibly responsive and impressively fast in addressing my concerns and requests. Emma's dedication to ensuring that my customization needs were met was truly remarkable. She was responsive in the chat when I had an urgent problem and gave me the right advise to solve it.

But it doesn't stop there; the wholesale app itself is a powerhouse of features. It's incredibly rich in functionality and works flawlessly. It's clear that the developers put a lot of thought and effort into creating a tool that is both user-friendly and highly effective for managing wholesale customers. This app has streamlined my wholesale operations, making my business run smoother than ever before.

What truly sets this company apart, however, is their fantastic team. Beyond Emma, every interaction with their support staff has been outstanding. They make it easy to schedule support calls and are always ready to help. I appreciate that we can even meet in a share screen format, making it easier to troubleshoot and ensure that I'm getting the most out of the app.

In conclusion, I can't recommend this BSS wholesale app and their amazing team enough. Five stars are well-deserved for their outstanding service, feature-rich app, and unwavering commitment to their customers' success. Emma and her team have not only met but exceeded my expectations, and I'm grateful to have them as a part of my business journey.

Prabhuji's Gifts
Stati Uniti
Circa un mese di utilizzo dell’app