BSS B2B & Wholesale Solution

BSS B2B & Wholesale Solution

Recensioni (846)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 94% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
17 marzo 2023

Joy Nguyen and Nguyen Van Duc have once again been very helpful to me in answering my questions. I was a little lost as to some of the capabilities and limits of the application.
I had specific and simple question about how registrations worked on the lock and login and b2b registration application and forms.
They answered my questions promptly, accurately, and directed me to the location in their documentation where I could find the information again in the future as well as other related inquiries (which I promptly used later that day to answer another question).

purecarbondiamonds
Canada
8 mesi di utilizzo dell’app
BSS Commerce B2B ha risposto 24 marzo 2023

Thank you for your kind words and for rating us 5 stars. We really appreciate your feedback and it's great to hear that our agents were able to help you so quickly and accurately. We strive to provide our customers with the best service we can and are glad you were able to find the information you needed in our documentation.

23 marzo 2023

Thank you to Emma and the technicians (Nguyen Ngoc Hai and Trinh Viet Anh) for addressing our website issues. Very easy to contact Emma via email, and they acted quickly to get the website working properly. Many thanks.

Rudy Project UK
Regno Unito
8 mesi di utilizzo dell’app
BSS Commerce B2B ha risposto 24 marzo 2023

Thank you for your wonderful 5 star rating! We really appreciate your feedback regarding our technicians' quick response and ability to address your website issues. We're delighted to know that it was easy for you to be in contact with us. We are grateful for your support!

10 agosto 2023

Great solutions for B2B wholesale and excellent customer support! Always reply and fix the issues in seconds. Kindly recommended!

Koda
Stati Uniti
8 mesi di utilizzo dell’app
BSS Commerce B2B ha risposto 18 agosto 2023

Thank you so much for your 5 star rating! We are so glad that you appreciate our great solutions for B2B wholesale and excellent customer support.

It truly means a lot to us. Thank you again!

Data modifica: 13 novembre 2022

I am very grateful to Joy and developer Nguyen Van Duc.
Their support is very correct, fast and professional. Thanks to this support I can use the app with confidence.
Joy's answers are fast and excellent.

yamatoprotec-test
Giappone
8 mesi di utilizzo dell’app
25 ottobre 2021

App installation was not so easy due to other 3rd party apps, a lot of custom programming was needed, but the result was great, the app works as expected. Support team was helpful. Many thanks.

Vilduja
Lituania
8 mesi di utilizzo dell’app
BSS Commerce B2B ha risposto 2 novembre 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

10 novembre 2023

Das Tool funktioniert super. Zu Beginn muss viel programmiert werden. Der Support hilft einem aber sehr schnell und erledigt für einen die schwierigen Integrationen auf der Website.

Wir sind sehr zufrieden und können unseren Geschäftskunden nun ein separaten Zugang mit Händlerkonditionen präsentieren

YourScooter: Dein E-Scooter Zubehör & Ersatzteile Shop
Germania
7 mesi di utilizzo dell’app
BSS Commerce B2B ha risposto 13 novembre 2023

Thank you for your 5 star rating!

We are pleased to hear that the tool works great and that our support team was able to quickly take care of the difficult integrations on the website.

We're glad you are able to present your business customers with separate access with dealer conditions.

Data modifica: 24 giugno 2024

a última atualização gerou alguns bugs mas o atendimento foi de pronto.

Loja Delariva
Brasile
7 mesi di utilizzo dell’app
BSS Commerce B2B ha risposto 23 giugno 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

27 marzo 2023

First thing to say is the team support, exellent work to June Nguyen - my representative. See keep me in touch very well.
And for the app, this is the B2B app that we need. B2B/Wholesale Solution app is excellent for stores targeting B2B & B2C customers. B2B/Wholesale app is customizable with fast and dedicated support. I promise you that you will not be disappointed when working with the BSS Commerce team. There is some incompatibility that we are facing with the collection pages and product pages but the team has done an amazing job on these pages. Big thank to dev Anh Duc Tran and Bui Thanh Phong who quickly solved the problem. I have problem with the Order Limits warning from our side but June Nguyen and the team has provide a great alternative solution for us. Good job!

Legend Stuff
Francia
7 mesi di utilizzo dell’app
BSS Commerce B2B ha risposto 29 marzo 2023

Thank you so much for your 5 star rating! We appreciate you taking the time to share your experience working with us. We are thrilled to hear that our B2B/Wholesale Solution app has been beneficial for your store and that our team members have provided you with excellent customer service and support. We are thankful for your kind words and that you find the app customizable with fast, dedicated support. We will continue to strive to provide you with the best service.

15 novembre 2021

App is exceptional for stores targeting b2b & b2c customers. App is customisable with super fast support. Highly recommended.

Screenshelf
Irlanda
7 mesi di utilizzo dell’app
BSS Commerce B2B ha risposto 18 novembre 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

12 ottobre 2023

Amazing customer service who's always available and always very helpful. The app also solves a lot of problems we have within our online store.

Reunion Home
Svezia
7 mesi di utilizzo dell’app
BSS Commerce B2B ha risposto 16 ottobre 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!