Recensioni (707)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 93% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
1 maggio 2023

Aplicación 100% fiable y segura cumple con las necesidades y mas, al instalar la APP se tuvieron algunos errores y no funcionaba bien, lo que entiendo ya que cada tema o personalización es diferente.
Pero gracias a la atención brindada por Jolie Nguyen quien hizo un magnifico trabajo revisando los problemas y transmitiendo mis necesidades al técnico Le Trung Dong y Nguyen Van Huan quien sin duda supo solucionar todos los inconvenientes y supo programar y plasmar mis necesidades.
Sin duda la aplicación es buena, pero no seria tan buena si no contara con un soporte técnico tan bueno. Recomendado 100%

C&C Security System Solar
Messico
Circa un mese di utilizzo dell’app
13 aprile 2021

This app has been great. The customer support was there through all the set up process and helped us with some problems we had.
I would recommend this app to any and everyone

KNETÄ®-B2B
Germania
Oltre 2 anni di utilizzo dell’app
Data modifica: 28 settembre 2023

I use the app to setup different discount and pricing for our B2B and wholesale customers. It has a wide range of possibilities and whenever I didn't know how to make it work, June and Joy of the customer service was there 24/7 to help and get me going again. If you need an app to setup different discounts or QB, this is the perfect app for it. Even after an update, they were there to help with a problem and it was fixed within an hour.

Lisap Benelux BV Official Shop
Paesi Bassi
Oltre 2 anni di utilizzo dell’app
30 agosto 2022

Great app to setup a complete B2B solution.
There is some ajustments to make but the support team is great, very nice and reply quickly.
Thanks to Josephine Dao and the dev guys Vu Phi Hung, Nguyen Dinh Khanh, Nguyen Minh Dang.

Whipup
Francia
30 giorni di utilizzo dell’app
13 febbraio 2023

Great team with great support! I have some issue with the form and they resolve it well. Joy Nguyen is the one who assists me with friendly attitude and good guidance. if any remains unclear, she will ask to clarify again. I would love with this support and keep working you guys. Then the dev expert Nguyen Tien Hau is amazing! The dev first solves one issue with VAT field that is in the code of the theme, though not the responsiblity of the app. Then they help me to restyle the form which is great. Then I want to set spme required fields for the form, they did a great job. The only issue remains with the form is we need the Last Name as required, and they are working on it. Not sure whether they can customize it but we really appreciate their patience and support. It seems like the support agent and the dev team work in harmony and effectively so much. You guys should keep on working as the current and your support service is what makes us feel happy. The app is also good with many modules to explore for wholesale customers. We are happy now and will come back if needing further assistance

B2B: PIZZycle
Germania
29 giorni di utilizzo dell’app
BSS Commerce ha risposto 15 febbraio 2023

Thank you so much for the 5-star rating! We're delighted to hear that you had a great experience with our team and enjoyed the support service. We are so thankful for your patience and kind words – it makes us so proud to know that you are happy now. We are grateful to have customers like you!

Data modifica: 7 marzo 2023

First of all, I'd like to say that this plugin is definitely worth considering if you're looking for a B2B/wholesale solution for your online store. The functionality it provides is impressive, and it has made managing our wholesale customers and orders much easier.

One of the best things about this plugin is the excellent support that comes with it. We've had a few questions and issues along the way, and the support team (June and Duc Nguyen Van were responsible for us) has been incredibly helpful. They've even gone out of their way to customize the plugin to fit our specific needs, which we really appreciate.

In terms of functionality, the plugin offers everything we need to manage our wholesale business. We can set different prices for different customer groups, manage minimum order quantities, and offer tiered pricing based on order volume. We can also customize the checkout process to include additional fields for wholesale customers, such as tax ID and business name.

Overall, we're really happy with the "B2B/Wholesale Solution" plugin and would highly recommend it to other Shopify store owners looking for a B2B/wholesale solution. The support is top-notch, and the functionality is exactly what we need to run our wholesale business smoothly.

VONBOIE
Svizzera
28 giorni di utilizzo dell’app
BSS Commerce ha risposto 9 marzo 2023

Thank you so much for your 5-star rating and for taking the time to share your experience with our plugin! We are delighted that you find it worth considering if you're looking for a B2B/wholesale solution for your online store. We appreciate your kind words and thank you again!

24 febbraio 2023

B2B/Wholesale Solution is a good app if you are running a B2B website for wholesalers. It allows you to manage incoming potential customers, assign special prices depending on customers' type, and use Custom pricing purchases to determine pricing.
B2B Login and Lock Access app is also from BSS, which is also a great app for using too. I can lock specific content for certain customers who have the access to our website and allow customers can access the page with a few steps of simple settings.
We dealt with the BSS Commerce's support representative June Nguyen who was very responsive to deal with our problems and answer my questions. The tech guy is awesome too when he has worked hard on my case to bring out the results. Dev Phu Dao Van helped with styling the form, the other devs are Hau Nguyen Tien, Phong Bui Thanh and Khanh Nguyen Dinh fix the error of showing custom prices on my site when the theme and the app are a little incompatible. They did a great job.
There's some error on my site and struggling to make the rule work but the team did an amazing job on make it works.
Thank you so much!

Lasio Professional Hair Care
Stati Uniti
28 giorni di utilizzo dell’app
BSS Commerce ha risposto 29 marzo 2023

Thank you very much for your 5-star rating! We appreciate your kind words about B2B/Wholesale Solution and B2B Login and Lock Access app. We are glad that our support agent and our tech guys have provided you with prompt and efficient assistance. We are also delighted to hear that they have been able to work hard on your case and bring out satisfactory results. We are very grateful for your positive feedback.

Data modifica: 8 dicembre 2021

This app has been excellent for our business. Allowing for separate logins, pricing based on customer accounts and allowing us to easily group customers based on their registration forms. We have received excellent support from Emma and Riley who have helped us to integrate our app with our website with ease and efficiency. I would also like to thank Madu and Tuli who have implemented all these changes and made it possible for my website to run smoothlyy with this app. They're all great :) I look forward to using more apps from BSS in the future. Couldn't recommend them enough!

Birkdale Smart Home
Regno Unito
Oltre 2 anni di utilizzo dell’app
BSS Commerce ha risposto 8 dicembre 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

15 dicembre 2022

The customer support is fast and express, had some issues in implementing the app into my theme and had these fixes immediately after contacting support, Have to say special thanks to Dev Anh Tran Duc and June from the support they have been very nice and helpful to help me fix my problems

Acuslat
Stati Uniti
28 giorni di utilizzo dell’app
BSS Commerce ha risposto 27 dicembre 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Data modifica: 11 aprile 2023

Great app, with even greater customer service. Jena and Dong Le Trung helped us create custom Registration forms for our store. They had no issues with any of the prototype design we sent over, and they designed the form exactly how we wanted with proper functionality as well. Their communication was quick and I highly recommend their services.

Wexford Home
Stati Uniti
27 giorni di utilizzo dell’app
BSS Commerce ha risposto 11 aprile 2023

Thank you so much for your 5-star rating! We are so glad that you had a great experience with our agents in designing the custom registration forms for your store. We are pleased that you were happy with their communication and how the form came together according to your specs. We appreciate your feedback and are grateful for your business. Thank you!