Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 93% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
22 giugno 2021

Really good app, with an easy to use back end. I would like to underline the quality of their support. Stellar support from A to Z, quick to reply and help you through every issue, goes beyond expectation

Sneakers Dealers™️
Francia
4 mesi di utilizzo dell’app
28 febbraio 2023

I wouldn’t normally write reviews, they always feel a bit ‘forced’ if you know what I mean, but I to say a huge thank you to Joy Nguyen – our BSS support agent - and Le Trung Dong – the wizard of Development in the BSS team. The app is quite intuitive, but we did have some issues with our registration login page and customising the pricing on our product pages. We were quite hesitant to continue with the app at first, as we thought that if we engaged the BSS expert service that there would be some exorbitant extra fee for our specific requirements. However, it is utterly amazing that when I contacted them on Live Chat, they said that they will check what the issue is, delving deep to understand, and then wow, amazingly they knew exactly what our problem was and the best way for our business to solve it. Plus, they did all this for FREE for us! With detailed explanation of what code was required and where, and answered any additional questions we had confidently and clearly. Joy really lives up to her name, and absolute joy to work with, she is helpful, friendly and was dedicated to solving our issues. Dev Trung Dong is hard-working and really, really good at coding, so he solves the issue with some small added code as well as some notes for us about the page builder. I really love their service! Also, we had some issues with installation of Custom Pricing (CP) and inclusive / exclusive VAT price display, but I felt completely relieved of any concern, as they always helped us to check the installation. They also helped to make the integration work well with another third-party app. No matter what issues that may arise, they will try their very best to find another work around. They are so diligent, and their support service is outstanding! I recommend you have a try of this app and whenever you have any issue, just feel free to contact them and give them the detailed request. Then they will check your case and revert to you with the detailed answer. The app may be difficult for a novice to install the code, but don't worry because BSS dev team will absolutely help you with the installation for free. The support service is free, but it is amazing! We love it and we will definitely use them again and keep an eye out for any other apps you might be bringing out!

TLDR: These guys are good!!

DivaProStyling
Regno Unito
4 mesi di utilizzo dell’app
BSS Commerce ha risposto 28 febbraio 2023

Thank you so much for your generous 5-star rating! We are delighted to hear that Joy, Trung, and their team have provided you with an outstanding service. We are humbled that you are so pleased with the support. It is our pleasure to know we have met and exceeded your expectations. We value your trust in us and thank you for your kind words.

6 febbraio 2023

The app works as intended so far. I asked for some tweaks about the business form and customer service agent Joy Nguyen and devs Hoang Van Luan and Hoang Van Tien quickly fixed my issue. I hope they will be still the same in the future in terms of helping their customers regarding different issues with the app.

CG Automotive Group
Stati Uniti
4 mesi di utilizzo dell’app
BSS Commerce ha risposto 7 febbraio 2023

Thank you for your 5 star rating! We are so glad to hear about your positive experience with the App and are very appreciative of the quick responses from Joy Nguyen and the devs Hoang Van Luan and Hoang Van Tien. We strive to maintain the same high level of customer service in the future. Thank you for your kind words!

13 giugno 2022

I have used the B2B/Wholesale Solution tool and found it very useful for our needs. The customer service has surprised me for the better. A pleasure to work with you.

PICSIL SPORT
Spagna
4 mesi di utilizzo dell’app
BSS Commerce ha risposto 13 giugno 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

20 aprile 2022

I was looking for an app that allowed me to lock content behind a transaction and login. I came across B2B Login/Lock & Hide Price. At first the app looks confusing but with their 24 x 7 available and customer friendly team, I was able to implement both my requirements in less than 10 minutes. We shared screenshots over chat and in no time, I had the implementation that I required.

1KFoundersIndia
India
4 mesi di utilizzo dell’app
BSS Commerce ha risposto 21 aprile 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

3 febbraio 2021

Great app, allows us to sell both to b2b customers and b2c customers. custom pricing options are endless and easily did everything we need. Team were fantastic in getting our store set up and running as part of the plan. Any problems they have dealt with fast and effectively. We also paid extra and had some store customization work done at the same time, fantastic service from Stephanie and all at BSS. No quibbles at all!

2W Distribution B2B
Regno Unito
4 mesi di utilizzo dell’app
Data modifica: 7 febbraio 2022

We are using the application since two month and we are very satisfied with it. The application is very intuitive, offering us all the options we need for our B to B activity . The team ,Hoa Duong, Minh Dang, Tuli and Jonas, is very reactiv and always available to help us . We had lots of issue and asked them a lots of question . They came back to us always quickly with good solution ! It is really a great service ! They even do the programming job for us! Thank you!

Moogoo Creative Africa
Germania
3 mesi di utilizzo dell’app
BSS Commerce ha risposto 26 gennaio 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

16 febbraio 2023

If I could give more than 5 stars I would definitely give them more! It is the second time I got help from Jonas and Nguyen Tien Hau and they once more made this an outstanding experience for me. They did not just solve my problem (I couldn't figure out how to switch to the business registration form instead of the Shopify standard registration form), but exceeded my expectations and went one step further and style my contact form for me in the design pattern of the Webshop. I am so blown away by this service. I always recommend them and if I ever struggle I will 100% ask those two to help me.

EcoMedicShop
Austria
3 mesi di utilizzo dell’app
BSS Commerce ha risposto 23 febbraio 2023

Thank you so much for your 5 star rating and positive review! We are so glad that Jonas and Nguyen Tien Hau were able to provide you with an outstanding, helpful experience and an extra step of styling your contact form in the design pattern of your Webshop. We really appreciate your kind words and are so glad you’re recommending us to others. Thanks for choosing us!

Data modifica: 7 marzo 2023

OMG Emma and the team were awesome in helping me setup the 3 apps that worked together to bring the settings that i needed to the webpage. Not only did Emma help with the app settings but also helped with shopify settings in regards to how they interacted with the app. I recommend these apps to anyone who needs custom B2B solutions so that their customers interactions can work in a specific way. The customer service is so amazing they spend a lot of hours and back and forward emails in order to get everything right. I highly recommend these apps.
The features on this app are awesome, they seem to fit in well with the features in the other apps and all work together to complete their purpose, I needed custom features for my new website and the team really worked hard to make the apps fit into my requirements, changing around shopify presets and code for me as well, etc. I was greatly helped by Emma and the technician (Nguyen Tien Hau) who communicated in an excellent manner, they understood what I needed and with minimal explanantion they fixed my issues. I tried to download other B2B apps prior to finding these and they had useless features that made using them very hard, I highly rate these B2B apps.

Retro Plants
Australia
3 mesi di utilizzo dell’app
BSS Commerce ha risposto 9 marzo 2023

Thank you so much for the 5-star rating! We are so happy to hear that you found our customer service that amazing, and that you're pleased with the features, flexibility, and compatibility of our B2B apps. We really appreciate your recommendation to others who may have similar needs. We'll be sure to let Emma and Nguyen Tien Hau know that their hard work was noticed!

Data modifica: 16 luglio 2021

Merci pour votre aide pour la mise en place de l'application.
Je n'aurais pas pu le faire seul. C'est super.

Se Soigner Nature
Francia
3 mesi di utilizzo dell’app
BSS Commerce ha risposto 24 agosto 2021

A great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!