Recensioni (715)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 93% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
8 giugno 2023

Being new to setting up a B2B commerce solution for the business, which can be quite daunting in the beginning, Jennie and the team have been a fantastic (and friendly) help, always quick to respond with either fixes, answers or regular updates if our requirements are a little more complex, which has felt really reassuring!! I feel confident about working with this app and the team as the website and business evolves and grows.

Chase Cricket Limited
Regno Unito
3 mesi di utilizzo dell’app
BSS Commerce ha risposto 15 giugno 2023

Thank you so much for your wonderful rating!

We really appreciate you taking the time to tell us about your positive experience with our agent and the team. It is amazing to hear that you feel reassured and comfortable working with us. We truly value your continued support!

3 febbraio 2021

Great app, allows us to sell both to b2b customers and b2c customers. custom pricing options are endless and easily did everything we need. Team were fantastic in getting our store set up and running as part of the plan. Any problems they have dealt with fast and effectively. We also paid extra and had some store customization work done at the same time, fantastic service from Stephanie and all at BSS. No quibbles at all!

2W Distribution B2B
Regno Unito
4 mesi di utilizzo dell’app
Data modifica: 7 febbraio 2022

We are using the application since two month and we are very satisfied with it. The application is very intuitive, offering us all the options we need for our B to B activity . The team ,Hoa Duong, Minh Dang, Tuli and Jonas, is very reactiv and always available to help us . We had lots of issue and asked them a lots of question . They came back to us always quickly with good solution ! It is really a great service ! They even do the programming job for us! Thank you!

Moogoo Creative Africa
Germania
3 mesi di utilizzo dell’app
BSS Commerce ha risposto 26 gennaio 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Data modifica: 7 marzo 2023

OMG Emma and the team were awesome in helping me setup the 3 apps that worked together to bring the settings that i needed to the webpage. Not only did Emma help with the app settings but also helped with shopify settings in regards to how they interacted with the app. I recommend these apps to anyone who needs custom B2B solutions so that their customers interactions can work in a specific way. The customer service is so amazing they spend a lot of hours and back and forward emails in order to get everything right. I highly recommend these apps.
The features on this app are awesome, they seem to fit in well with the features in the other apps and all work together to complete their purpose, I needed custom features for my new website and the team really worked hard to make the apps fit into my requirements, changing around shopify presets and code for me as well, etc. I was greatly helped by Emma and the technician (Nguyen Tien Hau) who communicated in an excellent manner, they understood what I needed and with minimal explanantion they fixed my issues. I tried to download other B2B apps prior to finding these and they had useless features that made using them very hard, I highly rate these B2B apps.

Retro Plants
Australia
3 mesi di utilizzo dell’app
BSS Commerce ha risposto 9 marzo 2023

Thank you so much for the 5-star rating! We are so happy to hear that you found our customer service that amazing, and that you're pleased with the features, flexibility, and compatibility of our B2B apps. We really appreciate your recommendation to others who may have similar needs. We'll be sure to let Emma and Nguyen Tien Hau know that their hard work was noticed!

Data modifica: 16 luglio 2021

Merci pour votre aide pour la mise en place de l'application.
Je n'aurais pas pu le faire seul. C'est super.

Se Soigner Nature
Francia
3 mesi di utilizzo dell’app
BSS Commerce ha risposto 24 agosto 2021

A great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

11 marzo 2022

Outstanding customer service! Jonas from the support team is solving all matters for us - within really short time.

TURTLE®
Danimarca
3 mesi di utilizzo dell’app
BSS Commerce ha risposto 13 marzo 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Data modifica: 7 marzo 2022

Thank you to Emma and Tri Minh for assisting with all my enquiries in a timely manner! you guys are great :D This app is very detailed and very useful for businesses offering user customer account discounts. We are transitioning to wholesale and account member discounts only and since there's so many elements to this app, customer support is essential. Emma has been the greatest support through this transition even helping me make changes, as well as educating me on how to navigate the app. The best thing about it all is that Emma is extremely prompt with her replies through chat and as a business owner this is very important if you're going to be paying for an app.

Sukio Studio
Australia
3 mesi di utilizzo dell’app
BSS Commerce ha risposto 4 marzo 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

22 febbraio 2021

Great B2B System, Support works perfect with fast answering, integrations are developed quickly and update wishes get accepted. Everything in all an great customizeable B2B System.

KFT Händlershop
Germania
3 mesi di utilizzo dell’app
Data modifica: 8 febbraio 2023

We strongly recommend the app. The functions of the app are well structured and clear. At the beginning we had some issues with the setup. But the support consisting of Joy Nguyen (our contact person), and the developers Mai Van Quy and Nguyen Ngoc Hai helped us within a very short time. They were very friendly, kind and very helpful.
We are sure that the support team will continue to help us so well in the future. Thus, minor issues will be fixed and solved in the minimum amount of time. This is how we expect a professional support to be. Please keep up the good work!

ryan-s.eu
Germania
3 mesi di utilizzo dell’app
BSS Commerce ha risposto 7 febbraio 2023

Thank you so much for taking the time to leave us a 5 star rating! We are glad to hear that our support team was friendly and helpful, and that you were able to get the setup issues resolved quickly. We appreciate your feedback and your recommendation of our app. Thank you!

Data modifica: 4 maggio 2023

Early in the process but the team has been very helpful answering my questions and walking me through the process. Very satisfied so far!

Alchemic Gaming Supplies
Canada
3 mesi di utilizzo dell’app
BSS Commerce ha risposto 10 maggio 2023

Thank you so much for your positive 5-star review! We are so glad to hear that you had a great experience with our team. We are always striving to provide the best customer experience and are glad to hear that your experience was a positive one. Thank you again and we look forward to serving you in the future!